In sort, wait... Once you're de-listed from SpamCop (which is owned by IronPort and plays a non-trivial part in their SenderBase scoring) you should find that your reputation increases fairly quickly - normally within 24 hours presuming that the spam has actually stopped.
Scott. On Wed, Aug 17, 2011 at 1:57 PM, <u...@3.am> wrote: > We had two users fall for a phishing email recently, and of course the > result was > that he gave his user/pass to a spammer. We caught one of them in time, > but the > other got out many thousands of spam the other night before being > discovered. > > I am in the process of cleaning this up. Spamcop and others were good > about > delisting us promptly. Others will within the next day. > > However, "Senderbase", apparently used in Cisco's Ironport, will let you > look up > your IP and tell you that your reputation is "poor", but offers no way to > get > delisted. It refers you to Spamcop, which I imagine they rely on for > listings, > but not delistings. > > For now, I'm re--routing per domain to a second server, but I'd appreciate > any > tips if there are any. Seems a lot of .edu's use senderbase. > >