On Nov 29, 2011, at 8:17 PM, <compt...@kc.rr.com> wrote:

> We lost several of our GigE links to AT&T for 6 hours on 11/19, anyone else 
> see this and get a root cause from AT&T? All I can get is that they believe a 
> change caused the issue.
> 
We lost several (but not all) of our Optiman circuits on 11/19 at about 
10:20am. We were told the root issue was that all VLANs in one of their 
switches had been accidentally deleted / removed. We were never able to get any 
additional detail (like "how") but services were restored about 16:45.

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