On Feb 17, 2012, at 11:33 AM, John Osmon wrote: On Fri, Feb 17, 2012 at 10:18:57AM -0500, Steve Clark wrote: > I agree with this 100%. > > Having worked with many people over the last 40 years, the good trouble > shooters understood how things > were suppose to work. This helps immeasurably in determining where to start > looking.
Don't forget that a lot of the best figure things out *while* troubleshooting things they don't (yet) understand. Give curious people good tools and interesting problems -- the rest will sort itself out. Quote I have hear over the years "Problems are opportunities for learning - Just wish I was not doing so much learning some days...."
