-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On 3/3/2012 10:34 AM, valdis.kletni...@vt.edu wrote: > On Sat, 03 Mar 2012 07:04:52 PST, JoeSox said: >> Go with 'Technical Support' unless you want to take all sorts of calls >> with end users wanting help on operational training issues. >> THIS DOES HAPPEN! > > Which is OK, if that's your business model. I know a few small ISPs that > are making a comfortable living selling repackaged DSL plus handholding.
Especially if a human answers promptly without a horrible accent... Jeff -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.17 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAk9SPhMACgkQiwXJq373XhZTgwCg7ImBfYfyanvYaAA6PcIVQCRw Ti0AoKSNAmH7RXrT1J0x1Ss1CVhLa76R =HBJ+ -----END PGP SIGNATURE-----