Sorry, I do not give verbose responses via iPhone on that small device with my tired old eyes. I ran Wireshark this morning.
Without sniffing packets, the layman's description of problem is "I can't get to vendor web site, http://www.CheckPoint.com, on Time Warner Business Class network I use." Hence, http is blocked in addition to ICMP. It is what it is. Personally, I plan to use the phone to reach Check Point since TCP/IP won't work. I also got call back from top local executive at Time Warner this morning that has known me 17 years, understands the problem and is trying to help. Again, no emergency here. Still, I would like it to work and pay extra to have the commercial connection with service level agreement. Regards, Jim Ray, President Neuse River Networks 2 Davis Drive, PO Box 13169 Research Triangle Park, NC 27709 919-838-1672 x100 www.NeuseRiverNetworks.com -----Original Message----- From: t...@ninjabadger.net [mailto:t...@ninjabadger.net] Sent: Tuesday, August 07, 2012 5:38 AM To: Jim Ray Cc: Tom Hill; nanog@nanog.org Subject: Re: next hop packet loss Well, you haven't provided any proof of that. Their website works just fine for me (TM). Since your troubleshooting is limited to methods that are blocked by Checkpoint's network, you might need to revisit how you're going about diagnosing the problem you're facing. In any case, I won't be providing any further input following that response. Tom > It is a problem with http protocol regardless of ICMP. > > Sent from my iPhone > > On Aug 6, 2012, at 5:51 PM, "Tom Hill" <t...@ninjabadger.net> wrote: > >> Hi Jim, >> >> On 06/08/12 22:27, Jim Ray wrote: >>> What is the best way to solve this type of problem? >> >> It's not a problem, it's checkpoint purporting to be 'secure' when >> all they're doing is blocking ICMP outright, seemingly. >> >> If I try 'tcptraceroute' (from Linux) it works just fine, bare the >> Above.net hop in the middle that doesn't respond - ignore. >> >> $ sudo tcptraceroute -n checkpoint.com traceroute to checkpoint.com >> (216.200.241.66), 30 hops max, 60 byte packets >> 1 81.187.203.81 0.719 ms 1.050 ms 1.298 ms >> 2 90.155.53.54 30.184 ms 31.604 ms 32.370 ms >> 3 90.155.53.43 33.891 ms 35.072 ms 36.021 ms >> 4 85.91.238.217 37.016 ms 38.236 ms 39.215 ms >> 5 85.91.224.10 40.226 ms 41.358 ms 42.354 ms >> 6 212.187.200.145 164.713 ms 164.102 ms 164.020 ms >> 7 4.69.139.99 45.316 ms 194.042 ms 194.088 ms >> 8 64.125.14.17 194.297 ms 193.943 ms 193.558 ms >> 9 64.125.31.198 194.304 ms 194.462 ms 193.560 ms >> 10 * * * >> 11 64.125.26.37 288.267 ms 284.237 ms 166.340 ms >> 12 64.125.24.38 178.571 ms 179.467 ms 156.769 ms >> 13 64.125.28.238 148.002 ms 147.244 ms 147.501 ms >> 14 64.125.26.141 206.010 ms 205.574 ms 205.426 ms >> 15 64.125.28.57 201.753 ms 172.439 ms 174.169 ms >> 16 64.124.201.230 176.866 ms 172.412 ms 172.510 ms >> 17 208.185.174.208 173.668 ms 174.310 ms 173.999 ms >> 18 216.200.241.66 <syn,ack> 172.504 ms 172.386 ms 172.700 ms >> >> >> Tom >> >