You’ll need to escalate this with Google. If the front-end support team cannot help, move up the chain as far as you can. It should eventually reach the PM that worked on the turn-down of that service and get some action.
-- Gary L. Greene, Jr. Sr. Systems Administrator IT Operations Minerva Networks, Inc. Cell: +1 (650) 704-6633 > On Aug 18, 2015, at 10:39 AM, Shawn L <sha...@up.net> wrote: > > > I know there are others on this list who used Google Apps for ISPs and > recently migrated off (as the service was discontinued). > > We have had several cases where the user had a YouTube channel or Picasa > photo albums, etc. that they created with their Google Apps for ISPs > credentials. Now that the service is gone, those channels and albums still > exist but the users are unable to login to them or manage them in any way > because it tells them that their account has been disabled. > > Of course, Google had been un-responsive to all of our (and the customer's) > inquiries about how to fix this. > > Has anyone else run into this and found a way around it? > > thanks > > > Shawn >
