On Wed, Nov 18, 2015 at 02:38:28PM -0200, Kurt Kraut via NANOG <nanog@nanog.org> wrote a message of 45 lines which said:
> About RIPE ATLAS, I already have one of their boxes and it never > worked. Simply doesn't appear as online. Their support just barely > gave me some tips but with no meaningful result. Like most people, I have a very good experience with RIPE Atlas probes. If they fail (it never happened to me), there is a very comprehensive FAQ <https://atlas.ripe.net/about/faq/#troubleshooting> and the nice people on the user mailing list (remember it is a community service, the RIPE-NCC is not a commercial support team) are very responsive.
