"This carrier said that they don't provide this until the night of the cut." / "Is this a common SOP nowadays?" - Not in our experience.
On Thu, Jan 21, 2016 at 4:26 PM, c b <bz_siege...@hotmail.com> wrote: > We have 4 full-peering providers between two data centers. Our accounting > people did some shopping and found that there was a competitor who came in > substantially lower this year and leadership decided to swap our most > expensive circuit to the new carrier. > (I don't know what etiquette is, so I won't name the carrier... but it's a > well-known name) > Anyways, we were preparing for the circuit cutover and asked for the BGP > peering info up front like we normally do. This carrier said that they > don't provide this until the night of the cut. Now, we've done this 5 or 6 > times over the years with all of our other carriers and this is the first > one to ever do this. We even escalated to our account manager and they > still won't provide it. > I know it's not a huge deal, but life is so much easier when you can > prestage your cut and rollback commands. In fact, our internal Change > Management process mandates peer review all proposed config changes and now > we have to explain why some lines say TBD! > Is this a common SOP nowadays? Anyone care to explain why they wouldn't > just provide it ahead of time? > Thanks in advance. > CWB