Hi, > administrator reaching out to peers for assistance with a particular > problem that is clearly network related is inappropriate for a network
clearly network related? people have an interesting expectation of email - expecting instant delivery. you might check their level of expectation....the SLA etc define service availability but email delivery is pretty much 'best efforts of all parties involved in the transaction' - ideally it gets there quickly...but it could take up to 72 hours. google have several status dashboards that you can check/monitor. generally, if you have an issue with a particular service on the internet, contact them directly. dont use a 3rd party mail list - they *might* be aroudn on it but its not their official service desk contact point ;-) alan
