At one point in one data center I dealt with a disgruntled employee hit the UPS disconnect button on the way out.
Same story, procedures modified, cover put over switch with a hammer to break the glass, lessons learned, accounts credited. On Aug 30, 2016, at 9:21 AM, Ken Chase <m...@sizone.org<mailto:m...@sizone.org>> wrote: 3 of my internet-lifetimes/startups ago, we had this happen when one of the L2 techs was doing their 'rounds' - but had a backpack on. They swung around and hit the safety cover on the BRS - which got knocked off. They freaked out a bit while putting the cover back on... and managed to activate it. Dead silence followed: "Whoa! What wasn't that?!" (A good story anyway. It wasnt clear from video exactly what happened. More entertaining in review when sped up and backed with Yakety Sax.) Hilarity ensued. Customers irated. Procedures were modified. SLAs were paid. Nicknames were coined. Could also be that it was a bit too red and shiny: https://www.youtube.com/watch?v=NITBfc1EOBo#t=27s /kc On Mon, Aug 29, 2016 at 10:31:27PM -0700, Aaron C. de Bruyn said: "???Unfortunately because it was human error we weren???t prepared for it,??? Holmes said." I'm glad to know they are prepared for errors by deities and squirrels. -A On Mon, Aug 29, 2016 at 4:02 PM, Alan Buxey <a.l.m.bu...@lboro.ac.uk<mailto:a.l.m.bu...@lboro.ac.uk>> wrote: ???Unfortunately because it was human >error we weren???t prepared for it,??? Holmes said. "But it's elementary!" Watson retorted :) alan -- Ken Chase - Toronto Canada --- Keith Stokes
