Try dnsad...@bell.ca <mailto:dnsad...@bell.ca> ? I haven’t used that address in quite some time but someone did respond to it some time ago
Paul > On Nov 19, 2016, at 11:13 AM, Rich Lafferty <r...@lafferty.ca> wrote: > > > Hi, > > Does anyone have a NOC or DNS administrator contact at Bell Canada? Their > Toronto nameservers are returning SERVFAIL for our domain freshbooks.com > since a general Bell DNS issue midday yesterday. > > > $ dig freshbooks.com @207.164.234.129 > > ; <<>> DiG 9.8.3-P1 <<>> freshbooks.com @207.164.234.129 > ;; global options: +cmd > ;; Got answer: > ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 54893 > ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 > > ;; QUESTION SECTION: > ;freshbooks.com. IN A > > ;; Query time: 305 msec > ;; SERVER: 207.164.234.129#53(207.164.234.129) > ;; WHEN: Sat Nov 19 10:44:59 2016 > ;; MSG SIZE rcvd: 32 > > > No-one outside Bell is reporting issues, and other domains (ours or > otherwise) are fine on Bell’s name servers. > > Thanks, > > -Rich > > -- > Rich Lafferty > Director of IT, FreshBooks - r...@freshbooks.com > http://www.freshbooks.com/ > Toll-free: (866) 303-6061 > Phone: (416) 780-2700 x233 >
