Last time I setup Iperf3 it was semi difficult, and would be impossible trying to coach a soccer mom on how to setup over the phone.
I am leaning towards a CPE that has speed test built in, or a low cost, sub $100 device we could ship to the customer to install. Anyone know of something like that? On Wed, Jan 16, 2019 at 10:55 AM David Guo <da...@xtom.com> wrote: > We ask our customers use iperf3 to test speed. > > Get Outlook for iOS <https://aka.ms/o0ukef> > > ------------------------------ > *From:* NANOG <nanog-boun...@nanog.org> on behalf of Colton Conor < > colton.co...@gmail.com> > *Sent:* Thursday, January 17, 2019 00:54 > *To:* NANOG > *Subject:* Network Speed Testing and Monitoring Platform > > As an internet service provider with many small business and residential > customers, our most common tech support calls are speed related. Customers > complaining on slow speeds, slowdowns, etc. > > We have a SNMP and ping monitoring platform today, but that mainly tells > us up-time and if data is flowing across the interface. We can of course > see the link speed, but customer call in saying the are not getting that > speed. > > We are looking for a way to remotely test customers internet connections > besides telling the customer to go to speedtest.net, or worse sending a > tech out with a laptop to do the same thing. > > What opensource and commercial options are out there? > >