In another occasion, when I'm facing this issue, I will directly go to
T337 Reservation Entry, then put some filters on it to delete all
related lines for specific document no.

Perhaps, you have SO related to Production Order, then the Production
Order relates to Purchase Orders.

Just Ctrl-F7 or Shift-F7 in the table, on Item No., Source ID, Source
Type, Source Ref. No., and so on as necessary.  When filterred, select
all and delete those lines.

Good luck!

On Wed, Feb 25, 2009 at 9:27 AM, Nancy <[email protected]> wrote:
>
> Dear Krupesh, thank you for replying..
>
> Formerly, I have deleted the whse. shipment and the Sales Order as
> well. Then I recreate the Sales Order and shipment, but it still not
> working. The error still occur. Any suggestion?
>
> Okey. I will check it first on the partnersource. Have a nice day!
>
> Kind regards,
> Nancy - Indonesia
>
> --- In [email protected], krupesh daiya
> <d_krup...@...> wrote:
> >
> > Hi Nancy,
> >
> > We faced similar problem recently and what we did was to delete the
> shipment and recreate it even if it was partially shipped. So far so
> good, that customer has not come back with similar problem again.
> >
> > Yes, there are some bugs on the reservation entry table and if you
> go on the partnersource you will find that there have been issues
> which have been handled in previous versions.
> >
> > Krupesh
> >
> >
> >
> >
> >
> >
> > ________________________________
> > From: Nancy <o1_...@...>
> > To: [email protected]
> > Sent: Monday, February 23, 2009 6:38:45 AM
> > Subject: [Navision-Knowledge-Village] Error "reservation entry
> doesn't exist" NAV4.00 SP3
> >
> > Dear All,
> >
> > I'm facing a problem on my customer's database (Nav 4.00 SP3) that it
> > come with this error when they are trying to post whse. shipment: "The
> > Reservation Entry does not exist. Identification field and value:
> > Entry No. = 'xxx'. Positive = 'Yes'.". Both the item and customer are
> > set to be 'Optional' Reserve and the item's order tracking policy is
> > tracking only. Plus, there is no item tracking functionality at all
> > (lot no or serializing). I've filtered all the reservation entry of
> > this item and analyze it. I've found a conclusion that there should
> > not be this entry on reservation table. That's why I've tried to
> > delete the entry, then post the whse. shipment. There is no error
> > occur and the shipment posted successfully. Otherwise, I can not
> > replicate this issue :( .
> >
> > Since this is a risk solution to be done, I need another suggestion to
> > solve this case. These are the detail of the entry:
> > Positive: No
> > Quantity Base: -96
> > Reservation status: Tracking
> > Creation Date: Jan 10, 2009
> > Source Type: 32
> > Source Subtype: 0
> > Source Ref. No: item ledger entry no. --> open entry with purchase type
> > Expected Receipt Date: Jan 10, 2009
> > Shipment Date: Dec 31, 9999
> >
> > Based on the detail above, I think that there is incorrect/strange
> value:
> > 1. if the reservation status is tracking, there should be two entries
> > with the same entry no. One is positive = No and the other is Yes.
> > But, on this case, I've found one entry only.
> > 2. Shipment Date: Dec 31, 9999 --> :?:
> > Beside that, there should not be this record on the reservation entry
> > like I've mentioned previously. Because there will be a different with
> > the remaining qty on purchase entry.
> >
> > My question are: Why does the system acts like this? Is it a bug? Is
> > it right to delete the reservation entries? Please your help.. Thank
> > you so much.
> >
> > Kind regards,
> > Nancy Ole - Indonesia

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