NETWORK WORLD NEWSLETTER: MARK GIBBS ON WEB APPLICATIONS 10/04/04 Today's focus: Enigma manages maintenance
Dear [EMAIL PROTECTED], In this issue: * Software to manage equipment maintenance * Links related to Web Applications * Featured reader resource _______________________________________________________________ This newsletter is sponsored by Altiris In this era of online self-service, system availability is mission critical. Access to CRM, ERP and SFA systems are constant demands of the workforce. Ensure true 24/7availability and world-class customer satisfaction by learning about the Best Practices of automated Patch Management and Software updates. See the Network World Special Report - Patch Management: Just one piece of the puzzle. http://www.fattail.com/redir/redirect.asp?CID=83666 _______________________________________________________________ WHAT DO YOU KNOW ABOUT THE NEW DATA CENTER? Sign up for Network World's Data Center Newsletter in which Johna Till Johnson and the team at Nemertes Research will provide an ongoing assessment of current data center business drivers and future trends; concrete advice and guidance for IT executives seeking to consolidate data centers, improve disaster recovery, and deploy virtualization techniques. Click here to subscribe: http://www.fattail.com/redir/redirect.asp?CID=83568 _______________________________________________________________ Today's focus: Enigma manages maintenance By Mark Gibbs Many, many years ago, when PCs were a lot newer to the world and I was slightly younger (I claim reverse dog years), I remember my father came up with the idea of software to manage equipment maintenance. Coming from the aircraft industry, he knows a thing or two about large-scale engineering maintenance. Being busy with other things, I failed to get around to researching the market and, well, I wish I had. Now such a product is available in various implementations and the latest platform is one of the most interesting: As a Web application. The Enigma 3C Platform (3C apparently stands for "content, commerce, collaboration") from Enigma (see editorial links below) is pretty much what my father envisioned but with common browser access. The product is J2EE n-tier server application using XML formatted data and you can see screen shots in the product brochure. There are three modules: Enigma 3C Doc, Enigma 3C Catalog, and Enigma 3C Collaboration. The Enigma 3C Doc module is for automating the creation and deployment of a product encyclopedia, which combines service manuals, service bulletins, technical updates and other product information into a single coherent database. The Enigma 3C Catalog does for illustrations what the 3C Doc module does for documents. It is designed for incorporation "into parts, service and support processes and being integrated with existing back-office systems at manufacturers, customers and channel partners." The third part, Enigma 3C Collaboration, provides collection and distribution of "new methods, best practices and emerging problems." This allows users to attach notes and comments directly to the service information and catalogs created through the other modules to provide an ongoing and evolving knowledge base. The modules are coordinated through a workflow system and Engima also supports regular PC-based browsers as well as wireless and standalone distribution of content via CD ROM and the ability to print any and all content. There's even an SDK for integration with other software. Implementation is done through systems integrators and there are some very impressive clients including Japan Airlines, KLM, Volvo, Mazda, Bobcat, Ingersoll-Rand, and the U.S. Navy. Enigma has just announced that it has struck a long-term agreement with United Airlines. Enigma says United will use the Enigma 3C Platform to deliver critical service and parts information for the airline's entire fleet of aircraft in real time to the company's 5,400 Aviation Maintenance Technicians (AMT) around the world. My Dad will be impressed. Footnote 1: Engima is another company that wants you to register before it gives you any more detailed information - in Enigma's case, this is for access to the module fact sheets and the detail of any of its "Resources." Tell me why you would put a speed bump in the way of my interest? Why should I give you my details so you can sell to me when I have no idea whether I am interested in what you have to sell? Can someone explain why this is a good idea? Footnote 2: When you look at Enigma's PDF-based brochure note that there is content that isn't found on the Web site - for example, the screen shots. Why would you create useful sales material that is really easily found? Why would you disable the ability to copy text from your PDF brochure? RELATED EDITORIAL LINKS Enigma http://www.enigma.com/e/about/contact.cfm Enigma 3C Platform http://www.enigma.com/e/platform/overview.cfm Engima 3C brochure http://www.enigma.com/e/download/brochure_enigma.pdf Enigma 3C Systems Integrators http://www.enigma.com/e/partners/integrators.cfm Azul Systems to launch Java appliance Network World, 10/04/04 http://www.nwfusion.com/news/2004/100404azul.html _______________________________________________________________ To contact: Mark Gibbs Mark Gibbs is a consultant, author, journalist, and columnist and he writes the weekly Backspin and Gearhead columns in Network World. We'll spare you the rest of the bio but if you want to know more, go to <http://www.gibbs.com/mgbio>. Contact him at <mailto:[EMAIL PROTECTED]> _______________________________________________________________ This newsletter is sponsored by Altiris In this era of online self-service, system availability is mission critical. Access to CRM, ERP and SFA systems are constant demands of the workforce. Ensure true 24/7availability and world-class customer satisfaction by learning about the Best Practices of automated Patch Management and Software updates. See the Network World Special Report - Patch Management: Just one piece of the puzzle. http://www.fattail.com/redir/redirect.asp?CID=83665 _______________________________________________________________ ARCHIVE LINKS Archive of the Web Applications newsletter: http://www.nwfusion.com/newsletters/web/index.html _______________________________________________________________ Making the Most of Your Blade Servers: Optimize Applications, Increase Security You already know that blade servers can save space, money, and resources. But are you making the most of the blade revolution? Join Network World and F5 to learn about software solutions that: * Enable more intelligent traffic management. * Improve scalability, load balancing, and cost-efficiency * Enhance security. Watch now. http://www.fattail.com/redir/redirect.asp?CID=83494 _______________________________________________________________ FEATURED READER RESOURCE NW FUSION PARTNERS' SITES NOW AVAILABLE Network World Fusion Partners is a collaborative effort between Network World and sponsoring Partner companies. Each microsite contains best-of-breed information as well as custom content not found anywhere else, including a custom email newsletter and special offers. It is current, top-of-mind information that is readily accessible and bundled into one comprehensive package. Visit the NWFusion Partner sites to learn about storage solutions, network access solutions, optical networking and more. Visit NWFusion Partners at: <http://www.nwfusion.com/go/nwprr> _______________________________________________________________ May We Send You a Free Print Subscription? You've got the technology snapshot of your choice delivered at your fingertips each day. Now, extend your knowledge by receiving 51 FREE issues to our print publication. Apply today at http://www.subscribenw.com/nl2 International subscribers click here: http://nww1.com/go/circ_promo.html _______________________________________________________________ SUBSCRIPTION SERVICES To subscribe or unsubscribe to any Network World e-mail newsletters, go to: <http://www.nwwsubscribe.com/Changes.aspx> To unsubscribe from promotional e-mail go to: <http://www.nwwsubscribe.com/Preferences.aspx> To change your e-mail address, go to: <http://www.nwwsubscribe.com/ChangeMail.aspx> Subscription questions? Contact Customer Service by replying to this message. This message was sent to: [EMAIL PROTECTED] Please use this address when modifying your subscription. _______________________________________________________________ Have editorial comments? Write Jeff Caruso, Newsletter Editor, at: <mailto:[EMAIL PROTECTED]> Inquiries to: NL Customer Service, Network World, Inc., 118 Turnpike Road, Southborough, MA 01772 For advertising information, write Kevin Normandeau, V.P. of Online Development, at: <mailto:[EMAIL PROTECTED]> Copyright Network World, Inc., 2004 ------------------------ This message was sent to: [EMAIL PROTECTED]
