NETWORK WORLD NEWSLETTER: AMY SCHURR ON IT LEADERSHIP
11/30/04
Today's focus:  Coaching the team

Dear [EMAIL PROTECTED],

In this issue:

* How to determnine if your management style is that of a 
��referee or of a coach
* Links related to IT Leadership
* Featured reader resource
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Today's focus:  Coaching the team

By Amy Schurr

The business world is rife with sports analogies, and this is 
especially true of discussions about leadership. The problem is, 
many bosses act as referees rather than coaches, according to HR 
consulting firm Development Dimensions International.

A coach proactively helps employees be successful, while a 
referee waits for the mistake to call a foul and tell an 
employee what he should have done instead. "While it is a lot 
easier to see a mistake and correct it, people learn more 
through success than through failure, so bosses should ensure 
that employees are experiencing as many successes as possible," 
says Jim Concelman, manager of leadership development for DDI.

Are you a coach or a referee? Answer true or false to the 
following statements:

* My employees learn more from navigating a task by themselves, 
��so I stay out of the way.

* There is no time to meet with people before every task, so I 
��wait for them to come to me for help.

* I always assign people tasks that I know they can handle 
��without my assistance.

* I meet with people once, tell them how they should handle the 
��task and then let them handle it. They'll come see me if they 
��need more information.

* It's better to let people make a mistake - they'll never make 
��the same one twice.

If you answered true to any of these questions, you may be a 
referee boss or at risk becoming one. According to DDI, you can 
adapt more of a coaching role by observing staffers' strengths 
and weaknesses, identifying challenging new tasks, checking in 
regularly and apprising workers of their successes.
_______________________________________________________________
To contact: Amy Schurr

Amy Schurr is an editor for Network World's Management 
Strategies and Features sections. If you have any career topics 
you'd like her to cover or want to comment on this newsletter, 
you can reach her at <mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
This newsletter is sponsored By BMC Software  

Linking IT Priorities to Business Objectives, an IDC whitepaper. 
Get insights from IDC on aligning business goals and IT 
priorities. IDC offers practical, actionable information on how 
Business Service Management can help you reduce operating costs, 
improve service levels, respond faster to business needs and 
protect delivery of business-critical.  Click here to download 
this whitepaper now. 
http://www.fattail.com/redir/redirect.asp?CID=88753
_______________________________________________________________
ARCHIVE LINKS

Archive of the IT Leadership newsletter:
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FEATURED READER RESOURCE
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