Can you please share your log files in data/log/* and data/graph.db/messages.log

Michael

> Am 09.09.2015 um 23:01 schrieb Maria <maria.pacha...@gmail.com>:
> 
> Hello!
> I'm facing exactly the same problem. I updated Neo4J from 2.0.0 to 2.2.4 and 
> now I cannot open any database.
> After setting the "allow_store_upgrade=true" I get the same message:  
> "Starting Neo4j Server failed: Startup failed due to preflight task [class 
> org.neo4j.server.preflight.PerformUpgradeIfNecessary]: Unable to upgrade 
> database"
> 
> Is there any solution to this problem? I cannot open any database.
> 
> 
> El lunes, 4 de agosto de 2014, 4:49:37 (UTC-5), Mattias Persson escribió:
> Perfect, would be great if you could send some link to me and possibly 
> Michael directly.
> 
> 
> On Mon, Aug 4, 2014 at 10:01 AM, AJ NOURI <ajn...@ <>gmail.com 
> <http://gmail.com/>> wrote:
> Hi Michael,
> Thanks for your prompt reply. Do you mean the compressed content of 
> default.graphdb directory? it is 60 MB.
> 
> 
> AJ
> 
> 
> 2014-08-04 8:35 GMT+02:00 Mattias Persson <mat...@ <>neotechnology.com 
> <http://neotechnology.com/>>:
> That looks awfully weird, I can't see how that NPE comes to be. Your database 
> would help immensly.
> 
> 
> On Sun, Aug 3, 2014 at 2:01 PM, Michael Hunger <michael...@ <>neotechnology. 
> <http://neotechnology.com/>com <http://neotechnology.com/>> wrote:
> Hi,
> 
> Sorry to hear that, I take it up with our engineering team.
> 
> Would you be able to share your database (pre upgrade and post upgrade) ?
> 
> Please continue until then with 2.0.3
> 
> Thanks so much,
> 
> Michael
> 
> 
> 
> On Sun, Aug 3, 2014 at 12:16 PM, AJ NOURI <ajn...@ <>gmail.com 
> <http://gmail.com/>> wrote:
> The last working version was 2.0.3. I cannot upgrade to any higher version, 
> I'am getting the same error message:
> 
> Starting Neo4j Server failed: Startup failed due to preflight task [class 
> org.neo4j.server.preflight.PerformUpgradeIfNecessary]: Unable to upgrade 
> database
> 
> 
> 
> Though, I followed instructions in 
> http://docs.neo4j.org/chunked/snapshot/deployment-upgrading.html#deployment-upgrading-two-zero
>  <> and have changed  "allow_store_upgrade=true" inside neo4j.properties to 
> allow upgrade.
> 
> 
> -------------
> 
> Here is the content of console.log
> 
> 12:04:35.475 [AWT-EventQueue-0] INFO  org.neo4j.server.CommunityNeoServer - 
> Setting startup timeout to: 120000ms based on -1
> 12:04:35.702 [AWT-EventQueue-0] INFO  o.n.s.p.PerformUpgradeIfNecessary - 
> Failed to start Neo4j with an older data store version. To enable automatic 
> upgrade, please set configuration parameter "allow_store_upgrade=true"
> Failed to start Neo4j with an older data store version. To enable automatic 
> upgrade, please set configuration parameter "allow_store_upgrade=true"
> 12:04:35.703 [AWT-EventQueue-0] INFO  o.n.server.preflight.PreFlightTasks - 
> Failed to start Neo4j with an older data store version. To enable automatic 
> upgrade, please set configuration parameter "allow_store_upgrade=true"
> 12:05:32.729 [AWT-EventQueue-0] INFO  org.neo4j.server.CommunityNeoServer - 
> Setting startup timeout to: 120000ms based on -1
> 12:05:32.847 [AWT-EventQueue-0] ERROR o.n.s.p.PerformUpgradeIfNecessary - 
> Unknown error
> java.lang.NullPointerException: null
>       at 
> org.neo4j.kernel.impl.storemigration.StoreMigrator.moveMigratedFiles(StoreMigrator.java:232)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreUpgrader.moveMigratedFilesToWorkingDirectory(StoreUpgrader.java:225)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreUpgrader.migrateIfNeeded(StoreUpgrader.java:171)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreMigrationTool.run(StoreMigrationTool.java:86)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.preflight.PerformUpgradeIfNecessary.run(PerformUpgradeIfNecessary.java:84)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.preflight.PreFlightTasks.run(PreFlightTasks.java:71) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.AbstractNeoServer.runPreflightTasks(AbstractNeoServer.java:357)
>  [neo4j-desktop-2.1.3.jar:2.1.3]
>       at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:154) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.desktop.runtime.DatabaseActions.start(DatabaseActions.java:68) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.desktop.ui.StartDatabaseActionListener$1.run(StartDatabaseActionListener.java:61)
>  [neo4j-desktop-2.1.3.jar:2.1.3]
>       at java.awt.event.InvocationEvent.dispatch(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue.dispatchEventImpl(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue.access$200(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue$3.run(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue$3.run(Unknown Source) [na:1.7.0_51]
>       at java.security.AccessController.doPrivileged(Native Method) 
> [na:1.7.0_51]
>       at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown 
> Source) [na:1.7.0_51]
>       at java.awt.EventQueue.dispatchEvent(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.run(Unknown Source) [na:1.7.0_51]
> 12:05:32.850 [AWT-EventQueue-0] INFO  o.n.server.preflight.PreFlightTasks - 
> Unable to upgrade database
> 12:05:53.492 [AWT-EventQueue-0] INFO  org.neo4j.server.CommunityNeoServer - 
> Setting startup timeout to: 120000ms based on -1
> 12:05:53.630 [AWT-EventQueue-0] ERROR o.n.s.p.PerformUpgradeIfNecessary - 
> Unknown error
> java.lang.NullPointerException: null
>       at 
> org.neo4j.kernel.impl.storemigration.StoreMigrator.moveMigratedFiles(StoreMigrator.java:232)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreUpgrader.moveMigratedFilesToWorkingDirectory(StoreUpgrader.java:225)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreUpgrader.migrateIfNeeded(StoreUpgrader.java:171)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreMigrationTool.run(StoreMigrationTool.java:86)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.preflight.PerformUpgradeIfNecessary.run(PerformUpgradeIfNecessary.java:84)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.preflight.PreFlightTasks.run(PreFlightTasks.java:71) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.AbstractNeoServer.runPreflightTasks(AbstractNeoServer.java:357)
>  [neo4j-desktop-2.1.3.jar:2.1.3]
>       at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:154) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.desktop.runtime.DatabaseActions.start(DatabaseActions.java:68) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.desktop.ui.StartDatabaseActionListener$1.run(StartDatabaseActionListener.java:61)
>  [neo4j-desktop-2.1.3.jar:2.1.3]
>       at java.awt.event.InvocationEvent.dispatch(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue.dispatchEventImpl(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue.access$200(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue$3.run(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue$3.run(Unknown Source) [na:1.7.0_51]
>       at java.security.AccessController.doPrivileged(Native Method) 
> [na:1.7.0_51]
>       at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown 
> Source) [na:1.7.0_51]
>       at java.awt.EventQueue.dispatchEvent(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.run(Unknown Source) [na:1.7.0_51]
> 12:05:53.633 [AWT-EventQueue-0] INFO  o.n.server.preflight.PreFlightTasks - 
> Unable to upgrade database
> 12:10:05.615 [AWT-EventQueue-0] INFO  org.neo4j.server.CommunityNeoServer - 
> Setting startup timeout to: 120000ms based on -1
> 12:10:05.744 [AWT-EventQueue-0] ERROR o.n.s.p.PerformUpgradeIfNecessary - 
> Unknown error
> java.lang.NullPointerException: null
>       at 
> org.neo4j.kernel.impl.storemigration.StoreMigrator.moveMigratedFiles(StoreMigrator.java:232)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreUpgrader.moveMigratedFilesToWorkingDirectory(StoreUpgrader.java:225)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreUpgrader.migrateIfNeeded(StoreUpgrader.java:171)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.kernel.impl.storemigration.StoreMigrationTool.run(StoreMigrationTool.java:86)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.preflight.PerformUpgradeIfNecessary.run(PerformUpgradeIfNecessary.java:84)
>  ~[neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.preflight.PreFlightTasks.run(PreFlightTasks.java:71) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.server.AbstractNeoServer.runPreflightTasks(AbstractNeoServer.java:357)
>  [neo4j-desktop-2.1.3.jar:2.1.3]
>       at org.neo4j.server.AbstractNeoServer.start(AbstractNeoServer.java:154) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.desktop.runtime.DatabaseActions.start(DatabaseActions.java:68) 
> [neo4j-desktop-2.1.3.jar:2.1.3]
>       at 
> org.neo4j.desktop.ui.StartDatabaseActionListener$1.run(StartDatabaseActionListener.java:61)
>  [neo4j-desktop-2.1.3.jar:2.1.3]
>       at java.awt.event.InvocationEvent.dispatch(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue.dispatchEventImpl(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue.access$200(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue$3.run(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventQueue$3.run(Unknown Source) [na:1.7.0_51]
>       at java.security.AccessController.doPrivileged(Native Method) 
> [na:1.7.0_51]
>       at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown 
> Source) [na:1.7.0_51]
>       at java.awt.EventQueue.dispatchEvent(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) 
> [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.pumpEvents(Unknown Source) [na:1.7.0_51]
>       at java.awt.EventDispatchThread.run(Unknown Source) [na:1.7.0_51]
> 12:10:05.747 [AWT-EventQueue-0] INFO  o.n.server.preflight.PreFlightTasks - 
> Unable to upgrade database
> 
> 
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> 
> -- 
> Mattias Persson
> Neo4j Hacker at Neo Technology
> 
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> Mattias Persson
> Neo4j Hacker at Neo Technology
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