Kenzo Iwami wrote:
A watchdog timeout panic occurred in e1000 driver (7.2.9-NAPI).

where's the panic message ?

Please CC the maintainers of the driver at all times. Our e-mail addresses are widely visible everywhere.

If e1000_watchdog is called when processing ioctl from ethtool, the system
could stop inside e1000_watchdog interrupt handler for about 16 seconds
>
and the system panicked as a result of a watchdog timeout.

This problem only occurs on a server using ethernet controller inside
631xESB/632xESB, and NMI watchdog enabled.

why only this system? have you seen/tried it on other machines?

Environment:
  OS     : RHEL4U3(x86_64)
  kernel : 2.6.9-34.ELsmp
  e1000  : 7.2.9-NAPI
  Ethernet controller : Intel Corporation 631x/632xESB DPT LAN Controller
                        Copper (rev 01)
  Watchdog timer should be enabled with a timeout period of less than 16
  seconds.
Steps to reproduce:
  Please apply the attached patch (ethtool.patch) to ethtool (VERSION 5) source
  code. Run make, and rename the freshly built ethtool as gsetloop.
  Put gsetloop and the attached shell script (gloop.sh) in the same directory,
  and execute gloop.sh. The problem should occur within about 5 minutes.
>

Cause:
  The problem occurs in the following steps.
   - ioctl is executed in ethtool.
      - e1000_read_phy_reg() is called from ioctl to read the value from phy
        register.
      - e1000_get_hw_eeprom_semaphore() is called from e1000_read_phy_reg() to
        acquire a semaphore.
      - E1000_SWSM_SWESMBI bit that is FW semaphore bit is set in
        e1000_get_hw_eeprom_semaphore().
      - When this bit was set, E1000_SWSM_SMBI bit that is driver's semaphore
        bit is also set.
   - e1000_watchdog() of interrupt handler is executed before the
     E1000_SWSM_SMBI bit is unset.
      - e1000_read_phy_reg() is called from e1000_watchdog() to read the value
        from phy register.
      - e1000_get_software_semaphore() is called from e1000_watchdog to confirm
        whether interruption handler can acquire a semaphore.
        This function confirms whether E1000_SWSM_SMBI bit is being set.
      - Therefore the process does loop for "hw->eeprom.word_size + 1" msec
        in e1000_get_software_semaphore().
        The value of "hw->eeprom.word_size + 1" was 16385 on my system.
        In other words it loops for 16.385 sec in
        e1000_get_software_semaphore().
        If NMI watchdog is enabled, the system will panic by NMI watchdog
        within this loop.

Fix:
  In kernels before 2.6.17, the e1000_watchdog() interrupt handler schedules
  e1000_watchdog_task(). The semaphore is acquired within this task, after
  ioctl processing for ethtool is finished, and this problem is avoided.

  e1000_watchdog_task() was remove by the following patch.

http://kernel.org/git/?p=linux/kernel/git/torvalds/linux-2.6.git;a=commit;h=2db10a081c5c1082d58809a1bcf1a6073f4db160
     e1000: rework driver hardware reset locking
     >After studying the driver mac reset code it was found that there
     >were multiple race conditions possible to reset the unit twice or
     >bring it e1000_up() double. This fixes all occurences where the
     >driver needs to reset the mac.
     >
     >We also remove irq requesting/releasing into _open and _close so
     >that while the device is _up we will never touch the irq's. This fixes
     >the double free irq bug that people saw.
     >
     >To make sure that the watchdog task doesn't cause another race we let
     >it run as a non-scheduled task.

  I'm not sure whether there was any reason to actively remove
  e1000_watchdog_task(). I think that removing e1000_watchdog_task() was a
  mistake, and it should be brought back in.


Reverting this could would not be a fix, but only a workaround that leaves the problem still in the code, and as such not progress in the right direction.

I find this report extremely edgy, but I'll look into the fact that the driver attempts to sleep for 16384 + 1 msec, which seems overly long :)

As a side note, most other e1000 NIC's use hardcoded word_size numbers, but esb2 systems read it from a register/eeprom. Can you send me the output of `ethtool -e ethX` ? off-list is OK, it might be large.

Thanks,

Auke
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