I had the same problem.  On your rectangular screen that comes up you will 
need to go into tools and check your options, check the directory setting, 
this is where you'll add your ils..  Type in a couple of them 
(ils.kencomp.net / ils.quicknet.net / ils.theacropolis.com) try those and 
then go to the call button and open that, go down to directory click on that 
and then click onto one of the directories. That should help you.  In any 
event you'll want to keep those ils. directories in your options because they 
do work.
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