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MACOSX.COM LAUNCHES FREE TECHNICAL SUPPORT SERVICE MacOSX.com announces free personal technical support services. The new free service feature is email based and provides individual attention by a Macintosh tech. Responses to issues are generally provided in less than 24 hours. Support is not limited to the Mac only, but includes anything that runs on or attaches to a Mac, including connecting to networked devices such as Windows & Linux systems. Printers, scanners, modems, iPods, and displays are just a short list of hardware devices supported. Most software is covered including Adobe products, iLife applications, Microsoft and more. The support service is staffed by volunteers who enjoy helping out fellow Mac users with troubleshooting problems as they may arise. Currently, over 70 volunteers are helping support the launch of the new service and even more volunteer techs are needed. Anyone with a desire to help others and technical know how for the Mac (even if specialized) is desired. For more information on getting technical support or applying to be a volunteer tech, visit http://www.macosx.com. The recent service offering is part of a re-branding shift MacOSX.com is going through to turn it's focus away from a general Mac community site to a Mac support destination. Our individual attention we provide Macintosh users separates us from other sites which provide news, information digesting or simply forum support. ---------------- Note to News Publishers & Site Owners: Are you inundated with technical support questions from your users? With our new Mac support focus, we are looking for Mac sites to team up with us through a promotional partner program. By encouraging your users to use our service for support issues, this takes the burden off your shoulders to focus on what you do best. At the same time, it provides a avenue for Mac users to get special attention, something they may not get by contacting you with their latest USB printer issue. Whether it be direct linking, a on-site (your site) support form, or other means of matching up those in need with our services, we would be happy to discuss those ideas. Any site that works with us will get a direct link off our main page at macosx.com and/or further site integration. We appreciate your support of our efforts to help out the Mac community. Thank you. Scott William Founder macosx.com __________________________ Please visit our sponsors: BetterRAM.com(sm): Your Source for RAM http://www.betterram.com, mailto:[EMAIL PROTECTED] or call 800-895-3493 MacTech(r) Magazine: The journal of Macintosh technology and development http://www.mactech.com, mailto:[EMAIL PROTECTED], or 877-MACTECH To submit a posting to NetProLive, mailto:[EMAIL PROTECTED] To subscribe to NetProLive, send mail to [EMAIL PROTECTED] with the SUBJECT line reading "SUBSCRIBE NetProLive". To unsubscribe, the SUBJECT line should read "UNSUBSCRIBE NetProLive". MacTech, Xplain Corporation and its sponsors are not responsible for any errors, omissions, or other inaccuracies in this message. News may be propagated freely, but please attribute your source as MacTech Magazine, <http://www.mactech.com>.
