On Thursday 29 August 2002 21:18, Carroll wrote:

> 3. One source of concern is that BellSouth will supply the lines and
> Earthlink will handle the rest of it. Hmmm... at least twice as many
> calls to Customer Resistance. Or do I worry too much?

I've had Earthlink DSL for close to a year, and the experience has been 
excellent. I have absolutely no complaints, from the first steps of 
signing up until the present. In the past 6 months I think I've had 2 
outages, and both only were a matter of hours. I can't even comment on 
the technical support or customer service, because I have had no reason 
to call them! (Other than the initial setup of the DSL, which was as 
smooth as can be)

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