I am having problems with my modem as well, the jumpers are set correctly and I ran 
the query
in kppp it worked once then I do it again I  get a error message "Sorry the modem is 
not
responding" I've tried changing ports and same result. It worked with Winlinux it 
works with
98, it is also on the list of modems that work. I even reinstalled Linux no luck.

Thanks
Dave

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