On Friday 26 October 2001 6:52 pm, you wrote: > Hi... > Guys, am I right to say that when user interface is being tested, so far, > it is the techies that are doing the testing and evaluating about the user > friendlyness of the OS and about the control you have over ur system. > I think u guys should now start involving home users, users that aren't > even familiar with windows interface, and get their evaluation, to provide > the experience that home users are looking for, and yet provide the control > that techies are looking for... > Why? because for me, Mandrake 8.1, was a bad impression, because I change > the default shell to Cshell, and yet, all the basics commands like ls are > not working... I still haven't solve that as I'm having exams... but got a > lot of help from Tim and Steve... but if u really want to see Mandrake or > Linux win over markets dominated by microsoft, it's time to involve the > home users whom are equally important if not more, as techies made up only > a small fraction of computer users. > Let's work together to make Microsoft wake up its idea...
-- Mandrake has a network of some 75 "crashtesters" based all over the world, these are not "techies" employed by Mandrake, they are ordinary users who have volunteered their time to test new releases/products etc. The benefit of this is that software is tested on a range of hardware rather than just the equipment available within Mandrake and it is tested by people whose skill and knowledge also varies - there are those who have a great deal of knowledge and some (such as me) who have a lesser amount of knowledge. This means that some things which would be obvious to a techie are not immediately obvious to an "ordinary user" and Mandrake are given the "ordinary users" feedback, suggestions are made and taken on board ( Xtart came about as a result of a problem encountered by one Crashtester). "Crashtesters" began with 8.0, continued with 8.1 and they are currently being tasked with testing in areas which are of specific interest to them, e.g. installation, networking, office products, Lilo & Grub, commercial packages etc. Poogle Registered Linux user 182657 (added to sig for the benefit of those irritated by it)
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