----- Original Message -----
From: "Chris Jones" <[EMAIL PROTECTED]>
To: [email protected]
Subject: Re: [newbie] Download purchased distro
Date: Mon, 15 Aug 2005 15:43:34 -0400

> 
> Anne
> Thanks for responding so quickly.  The picture is this: I became a 
> Club member, Silver.  Then I purchased the Limited edition 2005 for 
> 59 EUR less the club discount and less the download version 
> discount.  The credit card payment went through and I received an 
> email receipt but no instructions as to how to download this 
> version.  Now when I log onto the Club and go to download, I can 
> only download the three CD version.  I did get the torrent and I 
> started the download but it was going to take 900 hours.
> 
> My question is should I get some kind of instruction as to how to 
> access the high speed link for the $59 EUR cost?
> 
> 
> > On Monday 15 Aug 2005 19:37, Chris Jones wrote:
> > > Thanks for your help.  I already have a Club membership.  When I try to
> > > download the version I paid for, I get directed again to the purchase
> > > page??
> > >
> > Which version was it, Chris?  Some versions are not available on public
> > mirrors, largely because they contain some non-free material.  To get
> > versions that you are entitled to as a club member you will need to go to
> > the club pages and log in.  There in the download section you will see
> > links to all the versions you are entitled to.  HTH
> >
> > Anne
>************************************************************************
Chris, yes you are correct, you should have indeed gotten an email from [EMAIL 
PROTECTED] with a subject line like:
Mandriva store order #********** -Download information

The information email would contain a browser url to allow download of your iso 
files, and also ftp client login details to get your isos that way.

I got my 2005LE 6cd set by purchasing the downloadable version. The personal 
access to the files was good for 5 days only. 
Perhaps you should contact mandrivastore.com, and let them know about this.

Best regards to you.

--Angus

"Let us not look back in anger or forward in fear, but around 
in awareness." -- James Thurber

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~Linux Laptop, Powered by Mandriva-2005LE~
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~Reg. Linux User #278931~
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