>>I've set up a source code record for an email. Have used the
>>description line for the subject line. When I generate an email
>>however, there is no subject line. Obviously the subject line is
>>very important. How do I get the subject line to come up
>>automatically?
>
>I can't get ebase to behave as you describe. All the options I
>choose for selecting source code text and entering a subject line
>result in email(s) with the subject line I have entered. This is
>probably why you haven't heard an answer - no one can figure out
>what's wrong. Can you describe in excruciating detail what you do
>and what happens to make it act the way you describe?
>
You asked for excruciating detail, so here it is.
We have a number of different emails that we use in various stages of
volunteer and member recruitment. It is often necessary to send them
out to a found set in excess of twenty at a time.
The subject line needs to be appropriate to the message and we need a
contact record for each person who receives the message.
Using source code AA, we want to encourage people to "set up a chapter".
If I choose - "select an existing source code and text", and select
"batch," I get a single email message with a blank subject line. I
then have to type in the subject line and paste the email addresses
into the bcc: field. That's OK because I can make a contact record
with this.
But, I prefer to address each person individually--it produces much
better results. If I choose "custom", ebase does make contact records
but it generates separate, individually addressed emails, none of
which have a subject line. To add a subject line, it's necessary to
open each message and insert a subject line--a tedious and
time-consuming, time-wasting task.
If, on the other hand, I choose "copy text from an existing source
code record,"
I'm presented with a screen that permits me to enter the subject
line. The next step is the choice of setting up a new source code. I
really don't want to create a new source code, so I choose "no, just
proceed to the next step." Eventually, I have the choice of "batch"
or "custom." Batch isn't acceptable. So I move on the "custom."
It then asks me if I want to create contact records now. I do, but to
create contact records, the program requires that I set up a new
source code. Setting up a new source code is problematic because I'd
be adding a new source code at least once a week for exactly the same
message. That would get quite confusing and it wastes more staff time.
This does generate individually addressed messages with already
inserted subject lines--but no contact record.
I can see one possible work around. Generate the contact record but
not the email using "select an existing" and then separately generate
the email but not the contact record using "copy text from."
Why isn't it possible to generate the subject line when you create
the original source coded email? Failing that, why is it possible to
enter the subject line once on one path (copy text from) and not on
the other?
So, is there an easier method than the work-around I suggested to
generate multiple email message, each addressed to an individual,
each with the proper subject line, and each recorded as a contact on
the individual record?
Is that excruciating enough?
--
Simply,
John
mailto:[EMAIL PROTECTED]
http://simsoc.org
Thank you for you!
