Alan, we are already going gold with the 9.0, but please let my
questions go back to the poster, so that the problem (which I cannot
reproduce) can get fixed as an errata or update. Or send him my personal
e-mail address, one of (or both)
[EMAIL PROTECTED]
[EMAIL PROTECTED]
so that I can resolve the problem with him via e-mail, without him
needing to reveal his e-mail address on the Cooker list.
Original poster, please do the following:
Can you try to run Printerdrake without MCC around it, by typing
"printerdrake > /tmp/debug.log 2>&1" in a terminal window where you are
"root"? Does the problem occur again? When Printerdrake hangs or
crashes, send me the /tmp/debug.log file and the /var/log/syslog file.
If Printerdrake works without problems now, start the Control Center
from the command line, also as "root":
drakconf > /tmp/debug2.log 2>&1
and when it hangs again, send the file /tmp/debug2.log and also
/var/log/syslog.
In addition send me your files
/etc/cups/cupsd.conf
/etc/cups/printers.conf
/etc/cups/ppd/*.ppd
Till
Alan Shoemaker wrote:
> mandrakeexpert incident 32437 forwarded to cooker.
>
> when replying, please cc this email address:
>
> sorry no emailaddress is listed in the mandrakeexpert
> database for the originator of this report.
>
> ----quoted text below----
>
> jbuberel : 21/09 12:17 : Incident created Resulted from
> program crash: no
> Launched by drakbug client: yes
> Mandrake Kernel: 2.4.18-21mdk
>
> User-submitted details: Mandrake system is configured to use
> a remote CUPS server as print server. I opened Printerdrake.
> It displayed the list of two printers that are connected to
> the remote print server. Both printers were correctly
> identified and were under the CUPS heading.
>
> I double clicked on one of the printers (Lexmark T520 PS),
> expecting to see details on that printer's configuration.
> Instead, the Printerdrake screen went blank (only the menu
> buttons on the left-hand side were visible). When I clicked
> on one of the other menu options, I was told that my unsaved
> changes would be lost (how could I change anything if I
> couldn't even see it?) if I continued.
>
> -----end quoted text-----
