Before you snuggle up with an airplane blanket or tie a red ribbon on your 
suitcase, read these tips from frequent fliers

Planning

Know the difference between “direct” and “nonstop” flights, and always opt for 
the 

latter.
Unlike nonstops, direct flights can touch down at other airports on the way to 
their 

ultimate destinations, explains Macon Dunnagan, a baggage handler with US 
Airways. And 

while stops are built in to the total travel time, the potential delays they 
can cause 

aren’t. “Whenever possible, fly nonstop,” he says.
  

Make sure you purchase your ticket under the exact name that appears on your 

ID.
It might seem obvious to you that Betsy is a nickname for Elizabeth, but it may 
not 

to a skycap, a desk agent, or a security officer — any one of whom could ask 
you to show 

identification with that name before boarding, says Delta Air Lines 
public-relations 

representative Katie Connell.
  

Select your seats ASAP.
“If you have a disability and need a premium seat in the bulkhead, tell the 
agent 

when you make your reservation rather than at the airport,” says David Martin, 
a Delta 

passenger-service specialist who creates the airline’s policies for customers 
with 

disabilities. Other passengers might be able to nab those seats 24 hours before 
the 

flight, when they’re made available to everyone through the airline’s website.
  

Get to your gateway city as early as you can.
“Since delays stack up as the day progresses, it’s smart to book the first 
flight you 

can into a hub (if you have a connecting flight),” says Dunnagan. “Spending a 
few extra 

hours at the airport is better than missing your connection because your first 
flight 

was late.”
 

Double-check foreign document requirements.
Some countries — like Chile, Kenya, and India — require a visa for entry; 
others, 

like South Africa, won’t allow entrance unless a traveler’s passport contains 
at least 

two blank, unstamped pages. You need to be aware of those requirements before 
you make 

your flight reservations or you could get stuck Stateside, according to a 
source at the 

U.S. Department of State Bureau of Consular Affairs. For a complete list of 
entrance 

regulations, visit www.travel.state.gov/travel.
  

Packing

Set your luggage apart from the pack.
Tying a red ribbon to your black bag is not the most effective way to 
distinguish it. 

“When passengers use ribbons and bows, they can be torn off in the transporting 

process,” says Chris Gossner, a customer-service supervisor with US Airways for 
more 

than 20 years. Not to mention the fact that you’ll probably see dozens of other 
red 

ribbons circling on the baggage carousel. Your best move is to purchase a 
suitcase in an 

unusual color, such as bright blue.  

Stockpile samples.
To save precious quart-bag space on overnight trips, Freida Burton, a US 
Airways 

flight attendant for almost 31 years, carries samples of cosmetics, 
moisturizers, and 

prescription creams, which she requests from her doctor. Go to 

walmart.triaddigital.com/free-samples.aspx or www.freesamplesblog.com for a 
variety of 

regularly updated freebie offers. Or take advantage of Sephora’s and Kiehls’s 
policies 

of giving three free samples with any online order at www.sephora.com and 

www.kiehls.com.
  

BYO blanket (and disinfecting wipes, too).
“I hate to say it, but tray tables are rarely cleaned, so wipe them off before 
you 

use them,” says Sarah Scott, a former US Airways flight attendant who worked 
for 19 

years. “And steer clear of the blankets and pillows. They’re only washed when 
they look 

dirty.”
  

Pack your electronics in a single layer.
You will increase your chances of speeding through security if you take the 
time to 

lay your electronics flat. “When things are tossed in haphazardly or jumbled 
together, 

we spend more time determining what they are (from the X-ray) and have to 
manually check 

bags,” says Sterling Payne, a spokesperson for the Transportation Security 

Administration (TSA).
  

Do your own bag check before you leave.
To keep from getting stalled in security and losing innocent (but sharp) items 
you 

forgot were in your bag — hello, nail scissors! — carefully check each piece of 
luggage 

at home first. “If you think through the screening process as you’re packing, 
you’ll be 

fine,” says Stephanie Carter Naar, a transportation security officer based in 

Washington, D.C.
  

At the Airport

Know your airport’s code.
It’s easy for luggage-destination tags to get mixed up at a curbside check-in. 
Learn 

the three-letter airport code for your destination and make sure your skycap 
labels the 

bag properly. The codes aren’t always intuitive (for example, New Orleans’s 
Louis 

Armstrong Airport is MSY), so check the list at www.airport-technology.com, 
especially 

if the city you’re going to has more than one airport. “Cities with multiple 
airports 

can cause problems if passengers don’t know which they’re flying into,” says 
Tim Wagner, 

a spokesperson for American Airlines.
  

Ask about your options.
Many airport waits can be made more enjoyable by asking insiders for advice. 
Stuck 

with your children at Boston’s Logan Airport? An airport employee can direct 
you to 

terminal C, where a baggage carousel–style slide anchors a play area. Tired of 
the same 

old food-court choices? In the Austin, Texas, airport, make a beeline for Salt 
Lick — it 

serves up some of the state’s best barbecue. You can even get through security 
faster by 

seeking out additional lines: “Airports will often open another line during 
peak times, 

so it pays to ask,” TSA spokesperson Sterling Payne says.
  

Exercise caution in duty-free shops.
“Not everything in duty-free is a bargain,” says Janice Mosher, director of the 

Customer Service Center for U.S. Customs. “If you really want that bottle of 
Opium 

perfume, find out what it costs in your local department store first.” And 
consider the 

three-ounce rule when stocking upon things like alcohol and olive oil. “If you 
are 

transferring to another domestic flight after clearing customs in the United 
States, 

you’ll have to put your liquid duty-free purchases in a checked bag,” Mosher 
says. “And 

if you don’t have room in your suitcase, you’ll have to leave that big bottle 
of olive 

oil behind.”
  

Spring for an afternoon in the lounge.
For a fee — usually about $50 a day, which you can pay on the spot — you can 
take 

advantage of the drinks, snacks, uncrowded bathrooms, and comfy chairs at most 
airline 

club lounges, plus you can get help from the club’s dedicated ticket agents. 
“Several 

times when it’s looked like I would be stuck somewhere for another day, a club 
agent has 

pulled a rabbit out of his hat,” says Bill Coffield, an attorney who flies 
between 

50,000 and 100,000 miles a year.
  

Arrival Gate

Call for help.
If you’ve missed a connection, don’t stand in line to rebook with a gate agent. 

Instead, use your cell phone to call the airline’s customer-service number 
(tuck it in 

your wallet before leaving). You may speak to someone faster, giving you a 
better shot 

at a seat on the next flight. Also, “the people on the phone are slightly less 
frazzled, 

because they don’t have 10 angry customers in their faces,” says fashion 
designer Melody 

Rains, who flies about 70,000 miles a year, domestically and internationally.
  

Utilize cell-phone lots.
These free-parking areas, where drivers can wait for the “I’m here” call for 30 

minutes or longer, have sprung up at more than 50 airports in the last few 
years. “The 

lots cut down on congestion at the arrival areas. Now I can call my husband as 
soon as I 

start walking down the concourse, and we meet just outside the door,” says Sara 
Nelson, 

a United Airlines flight attendant for 12 years. (For a complete list of these 
lots, 

visit the Airports Council International website at www.aci-na.org.)
  

Get fed fast.
It’s late. You’ve just landed, and you’re starving. To have dinner waiting in 
your 

hotel room when you arrive, call and order room service from the road. “It can 
save a 

hungry half hour,” says Barbara Talbott, an executive with Four Seasons Hotels 
in 

Toronto who flies about 20 times a year.
  

On the Plane
Bring a car seat for your child.
“Car seats aren’t just safer for children,” notes Veda Shook, a flight 
attendant who has 

been with Alaska Airlines for 16 years. “They also help kids stay calmer, since 
they’re 

used to being in them.” Shook suggests investing in a car seat–stroller 
combination. 

“The seat slides right out of the stroller part, which you can check at the 
gate,” she 

says.
  

Corral your in-flight necessities.
Blocking the aisle during boarding while you dig for gum, a book, or a snack 
isn’t 

just a drag for you; it can delay the entire plane. Dezirae Bridges, a Delta 
flight 

attendant for 11 years, suggests packing small must-haves in a resealable 
gallon-size 

bag that you can toss onto the seat while you put away everything else.
  

Stow your bag near your seat.
“It’s tempting to toss your suitcase into the first empty space you see, but 
that 

slows down deplaning, as passengers who had to stow their bags near the back 
move 

downstream to collect their belongings,” says Beth Jones,* a US Airways flight 
attendant 

with 34 years under her (safety) belt. To avoid backtracking, board as early as 
you can 

and enlist the help of a flight attendant when storing bags.

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