Gotcha. Not sure how much it would cost for you (and if that cost would be worth it), but Bomgar is awesome for not only screen/control sharing but also collecting information about the remote computer.
Saves lots of time looking up system information when the Bomgar app does it for you. > On Oct 16, 2013, at 7:31 PM, RMC <russ.m.crawf...@gmail.com> wrote: > > Taking control is an essential requirement. > >> On Wednesday, October 16, 2013 6:42:48 PM UTC-5, RMC wrote: >> I am going to "bite the bullet" and make all the Windows users I support to >> Linux. >> >> Alternately they can find a new friend. >> >> The question of remote support has been a sticking point. LogMeIn works >> great for Mac and Windows. I find only Hamachi as a LogMeIn option to >> install on the remote Linux computer. It is CLI and that doesn't suffice >> for giving remote support. Similarly VNC. >> >> Do I misunderstand VNC or Hamachi providing a GUI? >> >> What about TeamViewer? http://www.teamviewer.com/en/index.aspx It seems to >> fit the need but it just seems too straight forward. I felt that way about >> LogMeIn when I first looked at it. >> >> What are others using to provide remote support to user workstations? > > -- > -- > You received this message because you are subscribed to the Google Groups > "NLUG" group. > To post to this group, send email to nlug-talk@googlegroups.com > To unsubscribe from this group, send email to > nlug-talk+unsubscr...@googlegroups.com > For more options, visit this group at > http://groups.google.com/group/nlug-talk?hl=en > > --- > You received this message because you are subscribed to the Google Groups > "NLUG" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to nlug-talk+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- -- You received this message because you are subscribed to the Google Groups "NLUG" group. To post to this group, send email to nlug-talk@googlegroups.com To unsubscribe from this group, send email to nlug-talk+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/nlug-talk?hl=en --- You received this message because you are subscribed to the Google Groups "NLUG" group. To unsubscribe from this group and stop receiving emails from it, send an email to nlug-talk+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
