So Sweeeeet. ...

From:
https://plus.google.com/+ChrisBlasko/posts/GzCuzTyUXNq

Chris Blasko
Shared publicly  -  Aug 5, 2014
 #Mortgage

Today is a good day. I just had a call from a telemarketer. Did I yell
and scream at them, you ask? Certainly not. Like a good IT
administrator I put my skills to use for their benefit. Here's how the
conversation went:

Computer: "Press 9 to not be contacted in the future. Press 4 to speak
to someone about your mortgage issues"
<presses 4>
TM: "Hello, are you having problems paying your mortgage?"
Me: "Hi, this is the IT department. We intercepted your call as we
detected a problem with you phone and need to fix it."
TM: "Oh... ok, well what do we need to do?"
Me: "We're going to need to fix the settings by pressing 4-6-8 and *
at the same time"
TM: "Ok, nothing happened."
<alright, so he's not using a Polycom>
Me: "Are you using the new Polycom phones that we deployed?"
TM: "No, it's a Yealink"
Me: "Ok, I see. You haven't had the new Polycom phone deployed to your
desk yet. Let me check our technical documentations for the Yealink."
<did a quick Google search, "yealink phone factory reset">
Me: "Alright, do you see an "OK" button on your phone?"
TM: "Yes I do"
Me: "Alright, you're going to press and hold that button for 10 seconds."
TM: "OK, pressing it now"
Me: "Perfect, let me know if you get a password request"
TM: "OK, nothing has popped up ye----"
<click>

That's right. I made a telemarketer unwittingly factory reset his
phone which means he will be unable to make anymore calls until
someone is able to reconfigure his phone and that will take at least
an hour or longer if they can't do it right away!

--
Charles Gagnon
charlesg at unixrealm.com




-- 
><> ... Jack

"Whatever you do, work at it with all your heart"... Colossians 3:23
"If you are not part of the solution, you are part of the precipitate" -
Henry J. Tillman
"Anyone who has never made a mistake, has never tried anything new." -
Albert Einstein
"You don't manage people; you manage things. You lead people." - Admiral
Grace Hopper, USN
"a nanosecond is the time it takes electrons to propigate 11.8 inches" - "
- http://youtu.be/JEpsKnWZrJ8
"Life is complex: it has a real part and an imaginary part." - Martin Terma

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