Google Fiber outage leaves KC customers offline two weeks after storm
https://arstechnica.com/information-technology/2019/01/google-fiber-outage-leaves-kc-customers-offline-two-weeks-after-storm/
Google Fiber's inability to quickly restore service suggests
that the company hasn't prepared for storms properly, telecom
analyst Jeff Kagan told KCUR. "These kinds of things happen to
utilities. This isn't an earthquake, it's just snow," he said.
Kansas City was the first city to get Google Fiber service, in
2012. Customer complaints were also detailed Friday in a
Kansas City Star article. "I was calling every day. What is
going on?" Kansas City resident Kim Riley told the newspaper
after going 11 days without service. "You all are Google, the
world tech leaders. This makes no sense."
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