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https://issues.apache.org/jira/browse/OFBIZ-9597?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16177719#comment-16177719
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archana.asthana commented on OFBIZ-9597:
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Reviewed the content and the diagrams in [CRM Process
Review|https://cwiki.apache.org/confluence/x/RpJjB] and made the necessary
changes.
> Documentation: Customer Relationship Management (CRM) Process Overview
> -----------------------------------------------------------------------
>
> Key: OFBIZ-9597
> URL: https://issues.apache.org/jira/browse/OFBIZ-9597
> Project: OFBiz
> Issue Type: Sub-task
> Reporter: Pranay Pandey
> Assignee: Sonal Patwari
> Labels: BPRB, CRM, OBPRB
>
> CRM process overview to be documented.
> *Doc Content:*
> Every CRM business activity to be covered with below-given headings-
> - Process Overview
> - Business Purpose (significance of having efficient CRM capabilities in real
> world)
> - Activity Diagrams (Level-1,2, and 3 as applicable to demonstrate the
> process flow)
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