dosubot[bot] commented on issue #32667: URL: https://github.com/apache/superset/issues/32667#issuecomment-2724485165
<!-- Greeting --> Hey @KatelynGit! I'm here to help you with your bug report and answer any questions you have. Let's work together to resolve this issue! <!-- Answer --> The issue you're experiencing, where data disappears for all dashboard users after applying a "Force refresh" with a dashboard filter, might be related to specific conditions in the codebase. There is a known issue where charts sometimes show 'No Results' even when data exists, requiring multiple force refreshes to display the data correctly. This problem is linked to the Redis cache configuration, which might be affecting the visibility of data after a force refresh <sup>[[1]](https://github.com/apache/superset/issues/18639)</sup>. To address this, you might want to review your Redis cache settings and ensure they are correctly configured. Here is an example of a typical Redis cache configuration: ```python CACHE_CONFIG = { 'CACHE_TYPE': 'redis', 'CACHE_DEFAULT_TIMEOUT': 300, 'CACHE_KEY_PREFIX': 'superset_results', 'CACHE_REDIS_HOST': env('REDIS_HOST'), 'CACHE_REDIS_PORT': env('REDIS_PORT'), 'CACHE_REDIS_PASSWORD': env('REDIS_PASSWORD'), 'CACHE_REDIS_DB': env('REDIS_DB', 1), } DATA_CACHE_CONFIG = CACHE_CONFIG ``` If the issue persists, it might be beneficial to investigate further into the caching mechanism or consider reaching out to the development team for more insights. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* --- <sup>Help Dosu learn! Give it feedback: [Great Response](https://app.dosu.dev/response-feedback/b71bd9b8-2aa9-4e81-8fb7-bdf4b3cd4c04?feedback_type=great_response) | [Irrelevant Answer](https://app.dosu.dev/response-feedback/b71bd9b8-2aa9-4e81-8fb7-bdf4b3cd4c04?feedback_type=irrelevant_answer) | [Incorrect Sources](https://app.dosu.dev/response-feedback/b71bd9b8-2aa9-4e81-8fb7-bdf4b3cd4c04?feedback_type=incorrect_sources) | [Too Verbose](https://app.dosu.dev/response-feedback/b71bd9b8-2aa9-4e81-8fb7-bdf4b3cd4c04?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/b71bd9b8-2aa9-4e81-8fb7-bdf4b3cd4c04?feedback_type=hallucination) | [Bug Report](https://app.dosu.dev/response-feedback/b71bd9b8-2aa9-4e81-8fb7-bdf4b3cd4c04?feedback_type=bug_report) | [Other](https://app.dosu.dev/response-feedback/b71bd9b8-2aa9-4e81-8fb7-bdf4b3cd4c04?feedback_type=other)</sup> -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
