MatthewCurlerTAC opened a new issue, #41588: URL: https://github.com/apache/superset/issues/41588
### Bug description I have encountered an intermittent issue where a chart fails to load, displaying the error "Data error: Server error" (see screenshot, below). On a multi-chart dashboard with will affect only a subset of the charts, even when all are using the same dataset, +/- the same filters. Forcing the charts to refresh will load the visual as expected. The issue has impacted multiple dashboards, but intermittently on any given dashboard and the charts affected varies. There do not appear to be any errors in the logs (see attached, below) when this error is encountered in the app. ### Screenshots/recordings <img width="417" height="265" alt="Image" src="https://github.com/user-attachments/assets/77694b15-1376-435d-b50e-fa44a4d11f60"; /> ### Superset version 6.1.0 ### Python version I don't know ### Node version I don't know ### Browser Chrome ### Additional context - Superset is running in Docker, using a custom build based on the 6.1.0 tag. - The customizations are mainly to include static assets (logos) and necessary database drivers - The backend database is StarRocks (4.0) using the Python `starrocks==1.3.3` package - Relevant logs: [superset-app-logs.txt](https://github.com/user-attachments/files/29520421/superset-app-logs.txt) - Caching is enabled: ```python CACHE_CONFIG: CacheConfig = { "CACHE_TYPE": "RedisCache", "CACHE_DEFAULT_TIMEOUT": 43200, # 12 hours "CACHE_KEY_PREFIX": "superset_results_", "CACHE_REDIS_HOST": REDIS_HOST, "CACHE_REDIS_PORT": REDIS_PORT, "CACHE_REDIS_DB": 0, } DATA_CACHE_CONFIG = CACHE_CONFIG FILTER_STATE_CACHE_CONFIG: CacheConfig = { "CACHE_TYPE": "RedisCache", "CACHE_DEFAULT_TIMEOUT": 1800, # 30 minutes "CACHE_KEY_PREFIX": "superset_filters_", "CACHE_REDIS_HOST": REDIS_HOST, "CACHE_REDIS_PORT": REDIS_PORT, "CACHE_REDIS_DB": 1, } EXPLORE_FORM_DATA_CACHE_CONFIG: CacheConfig = { "CACHE_TYPE": "RedisCache", "CACHE_DEFAULT_TIMEOUT": 7200, # 2 hours "CACHE_KEY_PREFIX": "superset_explore_", "CACHE_REDIS_HOST": REDIS_HOST, "CACHE_REDIS_PORT": REDIS_PORT, "CACHE_REDIS_DB": 2, } RESULTS_BACKEND = CacheConfig = { "CACHE_TYPE": "RedisCache", "CACHE_DEFAULT_TIMEOUT": 1800, # 30 minutes "CACHE_KEY_PREFIX": "superset_results_", "CACHE_REDIS_HOST": REDIS_HOST, "CACHE_REDIS_PORT": REDIS_PORT, "CACHE_REDIS_DB": 4, } DISTRIBUTED_COORDINATION_CONFIG: CacheConfig = { "CACHE_TYPE": "RedisCache", "CACHE_KEY_PREFIX": "signal_", "CACHE_REDIS_URL": f"{REDIS_HOST}:{REDIS_PORT}/7", "CACHE_DEFAULT_TIMEOUT": 300, } class CeleryConfig: broker_url = f"redis://{REDIS_HOST}:{REDIS_PORT}/3" imports = ( "superset.sql_lab", "superset.tasks.scheduler", "superset.tasks.thumbnails", "superset.tasks.cache", ) result_backend = f"redis://{REDIS_HOST}:{REDIS_PORT}/4" worker_prefetch_multiplier = 1 task_acks_late = False beat_schedule = { "reports.scheduler": { "task": "reports.scheduler", "schedule": crontab(minute="*", hour="*"), }, "reports.prune_log": { "task": "reports.prune_log", "schedule": crontab(minute=10, hour=0), }, } CELERY_CONFIG = CeleryConfig ``` ### Checklist - [x] I have searched Superset docs and Slack and didn't find a solution to my problem. - [x] I have searched the GitHub issue tracker and didn't find a similar bug report. - [x] I have checked Superset's logs for errors and if I found a relevant Python stacktrace, I included it here as text in the "additional context" section. -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
