dosubot[bot] commented on issue #41794:
URL: https://github.com/apache/superset/issues/41794#issuecomment-4895723981

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   <!-- Answer -->
   @tmsado — to help narrow this down, the "Waiting on [database]" message 
means the frontend is waiting for a response from the chart query API that 
never arrives 
[[1]](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset-frontend/src/components/Chart/Chart.tsx#L277-L288).
 Since SQL Lab works fine, your database connection itself is good — the issue 
is in how chart queries are dispatched differently from SQL Lab queries.
   
   Here's what to check:
   
   **1. Browser DevTools (Network tab)**
   
   - Try creating the chart, then look for a request to `/api/v1/chart/data`
   - Check if it returns an HTTP error (500, 502, etc.), times out with no 
response, or returns a 202 (async) that never resolves
   
   **2. Are you running async queries with Celery?**
   If `GLOBAL_ASYNC_QUERIES` is enabled in your config but Celery workers 
aren't running, chart queries will hang indefinitely. Verify workers are active:
   
   ```bash
   celery -A superset.tasks.celery_app:app inspect active
   ```
   
   **3. Check Superset server logs**
   Enable debug logging (`LOG_LEVEL = "DEBUG"` in `superset_config.py`) and 
look for errors or timeout messages when you attempt to create the chart.
   
   **4. Connection pool settings**
   Charts fire concurrent requests, unlike SQL Lab's single synchronous query. 
If your pool is too small, queries can wait for connections indefinitely 
[[2]](https://github.com/apache/superset/issues/41588#issuecomment-4858244292). 
Check your `SQLALCHEMY_POOL_SIZE` and `SQLALCHEMY_MAX_OVERFLOW` settings.
   
   **5. Try a hard refresh**
   A stale browser cache can occasionally cause chart rendering to get stuck. 
Try `Ctrl+Shift+R` (or `Cmd+Shift+R` on Mac).
   
   Sharing the browser console output and/or server-side logs when the chart 
hangs would be the fastest way to diagnose this.
   
   
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