1. Uninstall all CD Burning software from the system.
2. Go to the RUN line and type in Regedt32 and press Enter.
3. Go to the following registry locations and delete the key values for
UPPERFILTERS and LOWERFILTERS (Do NOT delete the entire
4D36E965-E325-11CE-BBFC1-08002BE10318 key just right click the individual
keys and select Delete)
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E965-E325-11CE-BB
FC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E965-E325-11CE-BB
FC1-08002BE10318}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11C
E-BFC1-08002BE10318}
4. Close out of Regedt32.exe and reboot the computer.
5. You should have access to your CDROM drives after reboot.
-----Original Message-----
From: Chris Levis [mailto:[EMAIL PROTECTED]
Sent: 28 marzo 2003 20:16
To: NT 2000 Discussions
Subject: DVD driver issue on Armada E500
A user has a Compaq Armada E500 with Win2k-SP3 installed. It has a DVD
reader installed (Compaq DVD-ROM DRN-8080B, according to Dev. Mangler).
After the user attempted to install a cd-burning application on this
machine, we find that the DVD drive is unavailable as a drive letter. It is
listed in the device manager, but "This device is not working properly
because Windows cannot load the drivers required for this device."
I went into "Driver Details" under the Driver tab, noted the drivers being
used, and renamed them (e.g., cdrom.sys to cdrom.sys.bak). I then deleted
the device using the dev manager. My thought was that I could un-use this
set of drivers and have Win2k re-detect the drive on reboot, and load a set
of un-corrupted and appropriate drivers. It didn't work. Windows
reinstalled the device and assigned the same drivers as before (probably
pulled them out of driver.cab?).
Anyway, I need some suggestions on how I can get this thing to work! I'm
looking around for non-MS drivers for this piece of hardware, but.....
Anyone? Anyone?
thx
_______________________
There are 10 types of people in the world: those who understand binary, and
those who do not.
------
You are subscribed as [EMAIL PROTECTED]
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe send a blank email to %%email.unsub%%
--------------------------------------
This message, including attachments, is confidential and may be privileged.
If you are not an intended recipient, please notify the sender then delete
and destroy the original message and all copies. You should not copy, forward
and/or disclose this message, in whole or in part, without permission of
the sender.
--------------------------------------
------
You are subscribed as [EMAIL PROTECTED]
Archives: http://www.swynk.com/sitesearch/search.asp
To unsubscribe send a blank email to [EMAIL PROTECTED]
