Aditya—

I am using character protrusion.

So far as printing goes, TexShop still prints long files with  
protrusion turned on and still fails with the question file when I  
turn it off.

But, as for not being able to open the file, I will check to see what  
the recipient is using to read it. That is a good tip. Many thanks.

Alan


On Mar 6, 2007, at 11:29 AM, Aditya Mahajan wrote:

> On Tue, 6 Mar 2007, Alan Bowen wrote:
>
>> Though I can print the thing, the problem is still somewhat pressing.
>> I sent the file to two people who usually have no difficulty with my
>> PDFs. But this time one could not open the file—it was reported as
>> damaged.
>
> Do you by any chance use character protrusion. I had trouble with
> character protrusion with pdf-1.4. It works correctly on my computer
> (WinXP+Acrobat 7.0) but, I could not open the file on Solaris+Acroread
> 5.0. Acroread 7.0 opened the file correctly on Solaris, so I assumed
> that acroread 5.0 does not support the new method of character
> protrusion of pdftex.
>
> I sent the file to someone on a Mac. If they double clicked on the
> file, acrobat 7 reported the file was damaged. If they opened the file
> from File->Open menu, it opened correctly. Since it was not my
> computer, and the file was opening correctly, I assumed it was a
> problem with the configuration on the Mac. (As you can see, I am very
> confident that pdftex is doing the right thing :). Disable character
> protrusion got rid of the problem with acroread 5.0 and Mac, so I did
> not worry about it more (there were other things to worry about, like
> the content of the pdf)
>
> Aditya
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