I *think* you get some additional support from nmon - have you contacted
them directly?  They key players are on this list, but maybe you'll get
more prompt reply fron nmon directly?  Not many run the windows version,
including me, so unfortunately less minds to help out.  

 

I try all the basic things, such as disabling /stopping any apps,
services, etc. that don't NEED to be running and see if it will start.
Also, maybe try to start EtherReal / WireShark or someothre wlibpcap app
to see if it works OK?  Lastly, make sure whatever user / account nTop
is using is OK - and nothing has changed there.

 

G

 

 

________________________________

From: [email protected]
[mailto:[email protected]] On Behalf Of Josh Graves
Sent: Wednesday, October 14, 2009 5:44 PM
To: '[email protected]'
Subject: [Ntop] ntop on Windows 2003 Terminates Unexpectedly

 

Hello.

 

We have been running a copy of ntop 3.3.2 on a Windows 2003 Standard
Server for nearly two years without any problems using binaries
purchased from nmon.net.

 

Around the first of October, two weeks ago, ntop stopped updating.  When
we attempt to restart the service we receive an on-screen message that
the service has terminated unexpectedly and the only entry in the System
event log is:

 

-----

The ntop for Win32 service terminated unexpectedly.  It has done this x
time(s).

 

Event ID 7034

-----

 

Event ID 7034 just means, "Service Stop Operations."  Not a very useful
error message to say the least.

 

Microsoft updates are applied regularly to this server but we cannot
recall a specific update applied prior to this failure.  No other
software was installed nor were there any configuration changes made.

 

I know the majority of the responses I receive are going to tell me to
run ntop on Linux.  That ntop is much more stable on Linux.  Etc.  Linux
is not completely out of the question but we would prefer to exhaust our
Windows troubleshooting options before investing the time, energy, and
money in setting up another server.

 

Any assistance with this error would be appreciated.

 

Josh Graves






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