Hi, I've just bought a maintenance renewal for an old licence (2015). I follow the steps to get the < maintenance renewal discount > by setting the original order id in < discount code > I get a new orderid But when I want to generate the new licence file (https://shop.ntop.org/mkntopng) I get this message :
with new order id : < The systemId XXXXXX was not purchased in orderId XXXX: please go back and specify a valid systemId. > with the old order id : < The orderId XXXXXX has already created 1 licenses: no more licenses left (1 in total). > Where to get help with this ??
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