Replay from Warren, the author of all those utilities (BTW, Warren owns the 
copyright, trademark and anything else associated with the term CTRL-ALT-DEL 
worldwide.  He has a full-time staff lawyer who does nothing but collect 
payments for the use of the term, including from MS and IBM):

I'm just happy these utilities help people. Wish I could find the time to write 
more. If the list has any suggestions on improving the utilities, I'm happy to 
listen.

Take care

Warren Simondson
Ctrl-Alt-Del IT Consultancy Pty Ltd
www.ctrl-alt-del.com.au
Ph: 38480285 or 1300 CAD ITC

Thanks


Webster


> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Dave Lum
> Sent: Wednesday, June 18, 2014 9:00 AM
> To: [email protected]
> Subject: [NTSysADM] Needing to share success with fellow geeks
> 
> I had an accomplishment yesterday on some IT geekage but don't have
> anybody local to share it with, so I'll blab to you guys ;-).
> 
> I am installing Savant's whitelisting application, and when installing it 
> scans
> every file when building whatever catalog it initially creates. It 
> successfully
> installed on several machines, but on four systems it would get almost all
> the way installed, then abort and roll back.
> 
> After sending Savant a debug log file for one system, it turns out that
> occasionally a file name (apparently it's usually an IE temp file), trips up 
> the
> installer. Savant told me to rename the file....that idea doesn't seem to
> scale well, as who knows how many other files might trip this thing up,
> right? Running CCleaner and killing IE temp files in the typical manner didn't
> work as what I needed was to be able to kill the temp IE files for all users.
> 
> Then I found this site - http://www.ctrl-alt-del.com.au/ and specifically this
> tool: ICSWEEP. It kills IE temp files for all non-logged in users.
> Running this tool prior to the Savant install resolved my issue on all four
> problematic machines. W00t!
> 
> I have let Savant know about this tool, as I'm sure I am not the only one to
> ever run into this issue. It's something handy for troubleshooting other IE
> issues as well. Kudos to Ctrl-Alt-Del IT Consultancy!
> 
> Dave
> 
> 



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