Replay from Warren, the author of all those utilities (BTW, Warren owns the copyright, trademark and anything else associated with the term CTRL-ALT-DEL worldwide. He has a full-time staff lawyer who does nothing but collect payments for the use of the term, including from MS and IBM):
I'm just happy these utilities help people. Wish I could find the time to write more. If the list has any suggestions on improving the utilities, I'm happy to listen. Take care Warren Simondson Ctrl-Alt-Del IT Consultancy Pty Ltd www.ctrl-alt-del.com.au Ph: 38480285 or 1300 CAD ITC Thanks Webster > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Dave Lum > Sent: Wednesday, June 18, 2014 9:00 AM > To: [email protected] > Subject: [NTSysADM] Needing to share success with fellow geeks > > I had an accomplishment yesterday on some IT geekage but don't have > anybody local to share it with, so I'll blab to you guys ;-). > > I am installing Savant's whitelisting application, and when installing it > scans > every file when building whatever catalog it initially creates. It > successfully > installed on several machines, but on four systems it would get almost all > the way installed, then abort and roll back. > > After sending Savant a debug log file for one system, it turns out that > occasionally a file name (apparently it's usually an IE temp file), trips up > the > installer. Savant told me to rename the file....that idea doesn't seem to > scale well, as who knows how many other files might trip this thing up, > right? Running CCleaner and killing IE temp files in the typical manner didn't > work as what I needed was to be able to kill the temp IE files for all users. > > Then I found this site - http://www.ctrl-alt-del.com.au/ and specifically this > tool: ICSWEEP. It kills IE temp files for all non-logged in users. > Running this tool prior to the Savant install resolved my issue on all four > problematic machines. W00t! > > I have let Savant know about this tool, as I'm sure I am not the only one to > ever run into this issue. It's something handy for troubleshooting other IE > issues as well. Kudos to Ctrl-Alt-Del IT Consultancy! > > Dave > >

