RE: IIS stopping without reason - Solved

[Eric Peeters]

Title: IIS stopping without reason

Hello all,

 

Apparently my issue of the mysteriously stopping IIS is fixed, or so I hope. It has now been running non-stop for exactly 3 hours, a feat it hasn't achieved in almost a week. I cannot pinpoint the exact cause of this annoying problem, but the cumulative IIS patch seems to have done the trick. Though the redirect issue was a good idea, I don't think that was it since I have no URL redirect on that box. Due to time constraints, I didn't have the opportunity to apply the OS patch, which I will do this week-end using an effective batch file Jay Woody sent me. If you want to know, I chose instead to replace a fan that was making some un-fan like noises and I threw in a new hard drive. By the time I was done with that, production was about to resume and there was no time for another patch and another reboot.

 

So I have another patch party scheduled for this week-end, much to my surprise and delight, including Exchange's SP4, and if that doesn't make my Outlook open any faster, I'll ask you all if you know why Exchange is so slow all of a sudden and you won't be able to blame it on an unpatched system (grin).

 

A cyber-croissant to everyone who helped me.

Eric Peeters
Network Administrator
TexLoc Ltd

-----Original Message-----
From: Eric Peeters [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 5:38 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

I've checked IIS before putting my foot in my mouth and we don't use redirect however I will apply the patch last night, along with any other patch I can lay my hands on, just to see if it does the trick. I'm still debating whether to do them all in sequence and give qchain a try or do a reboot after each to see which one solves the issue. I guess it'll depend on how hard it is to keep an eye open.

Eric Peeters
Network Administrator
TexLoc Ltd

-----Original Message-----
From: Decker, Jeff [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 3:47 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

Are you guys getting my emails.  There is a new patch from MS on this issue.  When you are being probed by the code red (evan if you are patched) and You have redirects your services will stop.

-----Original Message-----
From: Stephen Chiang [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 3:45 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

you know, I'm seeing the same thing on one of my IIS 5.0 box and I've already applied the latest cumulative patch on Windows 2000 Server SP2.  Even after the services stop, when I run the Code Red scanner from Symantec and eEye, they both come out negative...

 

 

-----Original Message-----
From: Bunting, Jeff [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 1:33 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

Not related to your current problem, but you need to have a higher level Exchange SP (SP3 plus hotfix, or Sp4 should include this) for the latest version of GroupShield.

 

Jeff

-----Original Message-----
From: Eric Peeters [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 4:24 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

It can't be Code Red... Until that machine actually goes live, port 80 is blocked to outside traffic (and I am toying with the idea of not using port 80 when it goes live anyways), besides the Index Server service is disabled. Not patched (not my choice, people higher up make decisions I can't argue with) doesn't mean totally abandonned. I update the McAfee virus scan definition list whenever a new comes out, I have GroupShield running on Exchange (updated just as lovingly), I ran three all-files virus checks, on top of the on-access scan, since having this problem, I've rebooted twice (which should have taken care of Code Red if it had been an issue) and I've also ran the Code Red scanner, all to no avail.

Eric Peeters
Network Administrator
TexLoc Ltd

-----Original Message-----
From: Kevin Lundy [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 3:06 PM
To: NT System Admin Issues
Subject: RE: IIS stopping without reason

The "no patch" is the clue.  My betting money is on Code Red - you have heard the news the past month?

-----Original Message-----
From: Eric Peeters [mailto:[EMAIL PROTECTED]]
Sent: Monday, August 20, 2001 4:09 PM
To: NT System Admin Issues
Subject: IIS stopping without reason

Hello,

My IIS4 server has been behaving strangely for the past four days. It is not a mission-critical unit (yet) as it runs only the users' default home page when they start IE though it was supposed to go live in a week as the IIS for OWA. On to the problem...

All IIS services (NNTP, FTP, HTTP) are stopped. I click on one of them at random and hit Start. Nothing happens. I click Start again after a few seconds. The service in question will start and function normally, however anywhere from 5 to 15 minutes later, it'll stop again. There is no message in the log file other than a notice in the Security log that the IIS account logged in and out at start/stop.

Besides IIS, that box is running Win NT 4 SP6a Server (no patch) and Exchange 5.5 SP1 (no patch) and it acts as the BDC.

I've roamed through the Microsoft KB (not easy, what keywords do you use to describe this when there's no message in the log) to no avail. Anyone out there with a suggestion ?

Eric Peeters
Network Administrator
TexLoc Ltd

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