Try stopping and restarting the spooler service.
Regards,
Sean Martin, MCSE
Network Administrator
Ribelin Lowell & Company
Insurance Brokers, Inc.
3111 C Street, Suite 300
Anchorage, Alaska 99503
Ph: (907) 561-1250
Fax: (907) 561-4315
Cell: (907) 229-0885
Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
-----Original Message-----
From: Nic Wright [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 6:29 AM
To: NT System Admin Issues
Subject: Terminal Server Printer Control Panel Hang
Dear All
Can anyone help?
Several of the Terminal Servers ( NT4.0 Sp6 Citrix Metaframe 1.8 Sp2) that I
am
responsible for show disturbing behaviour when I open the Printer Control
Panel.
Though the machines seem to be printing OK from both manually set up and
autocreated printers, when I open the Printer Control Panel it starts
displaying the hourglass and refuses to respond.
The process can only be stopped by forcing the task to end from the Task
Manager.
While this is happennig processor usage rises from about 20% to 90+%.
The effect is seen for both ordinary and admin logons.
It only seems to happen on terminal servers with a large 40+ number of
users.
Has anyone else experienced this or know the cause (and cure)?
Also, though I can see that processor usage increases dramatically I cannot
locate the process that is doing it. What is the Printer Control Panel
process
called?
Thanks in advance
Nicholas Wright
Systems Analyst
Stoke on Trent City Council
[EMAIL PROTECTED]
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