The setting is in the 'My Computer' properties, Remote tab, Remote Assistance (must be checked), Advanced. Also the 'Automatically download updates' is checked by default. When I first started the machine up after an unattended install, it gave a help tip that it had connected to the internet. I didnt have a sniffer running to catch the trace, so I think I'll go back to ground zero and start over to see what this is sending back to the mother ship....... Also I got a balloon that said I needed to set up a MSN Passport and the wording was such that a naive user would interpret it as required to use the computer. The Beast of Redmond grows stronger...... Later - DR http://www.sunbelt-software.com/ntsysadmin_list_charter.htm