Why would you purchase a new piece of hardware and no support contract?

On Jan 9, 2008 3:12 PM, Benjamin Zachary <[EMAIL PROTECTED]> wrote:

>
>  Thanks, apparently since Im not a CCIE, and I don't have a smartnet
> contract anymore (I only have a few cisco devices I support) I have to wait
> for an engineer to tell me my device is screwed. Kind of lame that I cant
> just login, put in the units serial # and at least access the latest
> firmware... heck they should at least give me access for 30 days since I
> have 30 days support.
>
>
>
> *From:* Aaron T. Rohyans [mailto:[EMAIL PROTECTED]
> *Sent:* Wednesday, January 09, 2008 2:10 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Cisco ASA5520
>
>
>
>
>
> Get up to at least 7.2(x) code.  That should help out.
>
>
>
> *Aaron T. Rohyans*
>
> Director of Information Systems
>
> IDC-USA
>
> [EMAIL PROTECTED]
>
>
>
> *From:* Roger Wright [mailto:[EMAIL PROTECTED]
> *Sent:* Wednesday, January 09, 2008 1:45 PM
> *To:* NT System Admin Issues
> *Subject:* RE: Cisco ASA5520
>
>
>
>
>
> We have a 5510 and have had a couple issues where writing to flash
> corrupted the config.  From appearances everything looked fine, but mail
> flow stopped, and other traffic had issues as well.  Fortunately, we had
> just created a backup of the config before flashing and were able to do a
> quick restore, but what an annoyance!
>
> Roger Wright
> Network Administrator
> Evatone, Inc.
> 727.572.7076  x388
> ____
>
> Any given program will expand to fill available memory.
>
>
> From: Benjamin Zachary [mailto:[EMAIL PROTECTED] <[EMAIL PROTECTED]>]
> Sent: Wednesday, January 09, 2008 12:10 PM
> To: NT System Admin Issues
> Subject: Cisco ASA5520
>
>
>
> I have a single IP, nat'ing two ports, and 2 dialup vpn users. I get it up
> and running, and after one day the box is completely hosed. After hours of
> reconfiguring and resetting I come to find that apparently the firmware is
> flawed and needs to be flashed.  I guess overall not a big deal since Im not
> Cisco I wouldn't know but anyone else have the same problem?
>
>
> I get the device up and functional and the vpn isn't working if you go
> into look at the vpn wizard it just hangs on getting keys. If you click on
> IPSec keys in Config it just hangs. If I goto change any rule it tells me
> that the command is invalid and cannot be processed. I cant even click
> on/off the vpn or add/delete a nat rule. A complete reset gets it working
> for about an hour or so and then reverts to this bricked kind of state.
>
>
> Im running asa 7.0(7), asdm 5.0(7)
>
> Anyone else have a config like this? The device was brand new in the box
> so if its dead I don't want to fuss with it and just get a new one.  Which I
> find strange because when I goto like cdw and stuff to look up what they
> paid for it, I cant seem to find it
>
>
> Thanks
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>

~ Upgrade to Next Generation Antispam/Antivirus with Ninja!    ~
~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm>  ~

Reply via email to