Thanks for the reply's all. We've had good reliability and service, voice and 
data, with TW and personally think the Comcast party line is a bad idea. 
Although cheap may go for it for it as a backup alternative.

From: John Leto [mailto:jo...@colonialsavings.com]
Sent: Wednesday, August 24, 2011 06:24 AM
To: NT System Admin Issues
Subject: RE: OT: Business Class Comcast internet Service

Yes what Sherry said, quit insulting me by saying I'm in Dallas! -)

From: Sherry Abercrombie [mailto:sabercrom...@nhdallas.com]
Sent: Tuesday, August 23, 2011 4:30 PM
To: NT System Admin Issues
Subject: RE: OT: Business Class Comcast internet Service

Actually, technically, he's in Fort Worth.

From: Andrew S. Baker [mailto:asbz...@gmail.com]
Sent: Tuesday, August 23, 2011 4:27 PM
To: NT System Admin Issues
Subject: Re: OT: Business Class Comcast internet Service

A - You're in Dallas.
B - You added a comparison to AT&T.

:)
ASB

http://XeeMe.com/AndrewBaker

Harnessing the Advantages of Technology for the SMB market...


On Tue, Aug 23, 2011 at 2:46 PM, John Leto 
<jo...@colonialsavings.com<mailto:jo...@colonialsavings.com>> wrote:
We've had excellent luck with TW Telecom especially compared to AT&T. We are 
based in the Dallas Fort Worth area but have branches across the country.

From: Andrew S. Baker [mailto:asbz...@gmail.com<mailto:asbz...@gmail.com>]
Sent: Tuesday, August 23, 2011 1:43 PM
To: NT System Admin Issues
Subject: Re: OT: Business Class Comcast internet Service

You're forcing us to compare between TWTC and Comcurst?   Ouch.

Run far away from TWTC.
Run far away from Comcurst -- even for their so-called business class service 
(with its general lack of SLAs the last time I looked)

Do you have any other option?

ASB

http://XeeMe.com/AndrewBaker

Harnessing the Advantages of Technology for the SMB market...


On Tue, Aug 23, 2011 at 2:40 PM, Robert LeBlanc 
<robert.lebl...@aanmpc.com<mailto:robert.lebl...@aanmpc.com>> wrote:
Howdy folks,

Can anyone give any insight (good and bad) to Comcasts Business Class internet 
service. Our service agreement with TWtelecom ends in a few months and it seems 
that Comcast can blow TW's prices out of the water. But then again it's Comcast 
and since they don't offer an SLA in their agreement and some things I've heard 
in the past such as oversubscribing, outages, bandwidth speed dropping, etc 
concerns me. We may just use it as a backup service but have talked about 
replacing our primary service with it. We are a relatively small shop and 
operate now with a 4Mb up and down with a 1.5 DSL as backup that also handles 
wireless. We are looking at Comcasts 22Mb/2Mb service. Thanks for any input and 
feel free to contact off list as well. Oh yeah and here in New Mexico Comcast 
currently operates with their DOCSIS2.0 but is upgrading infrastructure to 
DOCSIS3.0

Robert



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