This kinda stuff infuriates me.  Do they pay penalties on the over charges 
sufficient to pay her salary as well?

From: Osborne, Richard [mailto:richard.osbo...@wth.org]
Sent: Thursday, August 25, 2011 12:47 PM
To: NT System Admin Issues
Subject: RE: Just a reminder to double check your long distance costs!

One of our telephone folks spends days every month going through our 
large-box-of-paper phone bill.  The mistakes she catches more than pay her 
salary.

From: Sam Cayze [mailto:sca...@gmail.com]<mailto:[mailto:sca...@gmail.com]>
Sent: Thursday, August 25, 2011 12:29 PM
To: NT System Admin Issues
Subject: Just a reminder to double check your long distance costs!

Thought I'd do the math on our LD bill.  They bumped up our rate from 
2.9cent/min to 8.c/m, even though we have a fixed price contract with them.

This is the SECOND time they have tried to pull that on us.  Hundreds of 
dollars in refunds are coming.

In many companies, this stuff falls through the cracks.  Please, double check!

PSA over.

-Sam



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