You need access to the logs, as they will tell you what was submitted and when, and what happened to it from there. ________________________________ From: John Aldrich [jaldr...@blueridgecarpet.com] Sent: 02 September 2011 8:17 PM To: NT System Admin Issues Subject: RE: Email Problem
Yes. Going through “our” system (actually our ISP’s servers, to which I have limited access.) [John-Aldrich][Thread-Count] From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] Sent: Friday, September 02, 2011 1:42 PM To: NT System Admin Issues Subject: RE: Email Problem I'm not clear from your email whether he's sending the mail through your mail system? If so, start with the logs. If not, run. ________________________________ From: John Aldrich [jaldr...@blueridgecarpet.com] Sent: 02 September 2011 6:20 PM To: NT System Admin Issues Subject: Email Problem I have one user, a sales manager, who occasionally has problems sending email to a large number of people. The email goes out fine, but then 48 hours or so later he gets a message that the email he sent out to all those people was “delayed.” Not every time, just some of the time. Outlook 2007 (I think…could be 2003) and POP3 email for everyone. Not everyone on the sales manager’s list is local, in fact almost all are spread out around the country, and when I email the same group of people from my desktop it works without a single glitch. That being said, most of the time his emails go through without a hitch either. Any suggestions where to start looking? This has happened in the past and all I have been able to do is just shrug my shoulders and tell him I was unable to reproduce the problem and if I can’t reproduce it, it’s darn difficult to troubleshoot. [John-Aldrich][Thread-Count] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ________________________________ MIRA Ltd Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in England and Wales No. 402570 VAT Registration GB 100 1464 84 The contents of this e-mail are confidential and are solely for the use of the intended recipient. If you receive this e-mail in error, please delete it and notify us either by e-mail, telephone or fax. You should not copy, forward or otherwise disclose the content of the e-mail as this is prohibited. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
<<inline: image001.jpg>>
<<inline: image002.jpg>>
<<inline: image003.jpg>>
<<inline: image004.jpg>>
