No, our previous system, especially the inventory, was so bad we just dumped it into the bit bucket.
From: justino garcia [mailto:jgarciaitl...@gmail.com] Sent: Monday, October 03, 2011 1:23 PM To: NT System Admin Issues Subject: Re: Ticket System: Recommendations, Blackberry App Ticket Support Did you migirate your tickets from another system (we want to migrate database from trackit)? Thanks On Mon, Oct 3, 2011 at 1:10 PM, Kennedy, Jim <kennedy...@elyriaschools.org<mailto:kennedy...@elyriaschools.org>> wrote: I threw some huge hardware at SpiceWorks and never could get it to run at a decent speed when we tested it. Especially in the inventory section. From: John C Owen [mailto:jo...@innovativefoto.com<mailto:jo...@innovativefoto.com>] Sent: Monday, October 03, 2011 1:05 PM To: NT System Admin Issues Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support We are looking at SpiceWorks as it has a helpdesk function built in We are just scratching the scratching the surface here but comes recommended for less than 1000 users From: justino garcia [mailto:jgarciaitl...@gmail.com<mailto:jgarciaitl...@gmail.com>] Sent: Monday, October 03, 2011 1:01 PM To: NT System Admin Issues Subject: Ticket System: Recommendations, Blackberry App Ticket Support Anyone using http://www.webhelpdesk.com/index.html, currently? How is your experience been from tech side, if you have used it? Does It offer good Knowledge Base? Anyone Recommend any other Ticket System, that include a knowledge base, supports blackberries (for Help Desk Tech, to open and close tickets), ? Also if they support importing or moving over our current track it database to X system. Anything beside track it, as it our current system and I am looking to move away from it. Recommendations Thanks -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
