That is Blackberry rule #1 - When in doubt, pull it out. Might apply to other situations as well.
BF From: justino garcia [mailto:jgarciaitl...@gmail.com] Sent: Thursday, October 13, 2011 10:39 AM To: NT System Admin Issues Subject: Re: OT - Blackberry Outage Did anyone catch the 10 am confference call. According the CEO, for any current delays, pull the battery. Is every back to normal? On Wed, Oct 12, 2011 at 11:53 AM, Ben Serebin <b...@reefsolutions.com<mailto:b...@reefsolutions.com>> wrote: Hello All, Snip from RIM website below. Summary: failure of testing redundant systems and not having enough redundant capacity. Have numerous clients with BBs on BES across US, and have random users affected. I just alerted all my clients to the problems. I'm a big believer in the BB functionality, but I only see one way the BB platform will go, and it's sadly not up. I wish the BB hardware natively supported direct ActiveSync functionality. -Ben Tuesday 11th October - 21:30 (GMT+1) The messaging and browsing delays that some of you are still experiencing were caused by a core switch failure within RIM's infrastructure. Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible. We sincerely apologise for the inconvenience caused to many of you and we will continue to keep you informed. http://www.rim.com/newsroom/service-update.shtml .... -----Original Message----- From: Ben Scott [mailto:mailvor...@gmail.com<mailto:mailvor...@gmail.com>] Sent: Wednesday, October 12, 2011 11:31 AM To: NT System Admin Issues Subject: Re: OT - Blackberry Outage RIM has an outage banner on their home page. Users report sporadic email, at best. SMS works. Our BES says it's had contact with the handhelds and RIM's servers, but Pending Data Packets is steadily increasing and Forwarded Messages is barely moving. (We're on Verizon, homed in North-East US.) According to the CNN article, RIM's core switch died, and the failover didn't. They fixed the switch issues, but now their system is overloaded due to the backlog. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
