I'm 99.375% sure it was a corrupt print drive on the workstation. Other people on the same print server/printer could print normally. Removing and re-installing the printer on the workstation didn't help. I'm not sure that process actually removes the print driver files completely though. But what worked. Had the user remove the printer, updated the driver on the server, user re-added the printer and life is good. I'm just hoping that the other users on the same printer will get the new driver, like the MS docs say they will. BTW, it was the HP Universal PCL driver. Went from version 5.1 something, don't know for sure, to the latest, 5.3. Thanks for all the suggestions everyone. Glen.
From: Stu Sjouwerman [mailto:s...@sunbelt-software.com] Sent: Tuesday, November 08, 2011 2:32 PM To: NT System Admin Issues Subject: RE: Print strangness Rebooted the printer? LOL From: Shauna Hensala [mailto:she...@msn.com]<mailto:[mailto:she...@msn.com]> Sent: Monday, November 07, 2011 4:47 PM To: NT System Admin Issues Subject: RE: Print strangness is default 'letter' defined as 8.5" x 11"? Shauna Hensala ________________________________ From: gjohn...@vhcc.edu<mailto:gjohn...@vhcc.edu> To: ntsysadmin@lyris.sunbelt-software.com<mailto:ntsysadmin@lyris.sunbelt-software.com> Subject: RE: Print strangness Date: Mon, 7 Nov 2011 21:11:55 +0000 Yep. Set for default "Letter" From: Shauna Hensala [mailto:she...@msn.com]<mailto:[mailto:she...@msn.com]> Sent: Monday, November 07, 2011 4:06 PM To: NT System Admin Issues Subject: RE: Print strangness have you checked the paper size settings? Shauna Hensala ________________________________ From: gjohn...@vhcc.edu<mailto:gjohn...@vhcc.edu> To: ntsysadmin@lyris.sunbelt-software.com<mailto:ntsysadmin@lyris.sunbelt-software.com> Subject: RE: Print strangness Date: Mon, 7 Nov 2011 20:58:07 +0000 Thanks, but that didn't help. It is printing all pages on one sheet. I originally was told it was just 2 pages, but it doesn't matter how many pages the document has, they all print on the same piece of paper. One sheet of paper, with multiple images on the same side of the page. Just came back for the office where it is happening and I sure don't see any setting that would cause that behavior. I created an excel sheet. Entered "This is cell a1" in cell a1 "This is cell a92" in cell a92 "This is cell a109" in cell a109. Print this sheet, print preview says it will print 3 pages. Previews look normal. One line per page. On the printer I get one page, with this. Top of page. This is cell a1 Middle of page, This is cell a109. Bottom of page. This is cell a92 It is like the driver isn't sending a form feed command between pages. Any more advice appreciated? From: Gary Slinger [mailto:gary.slin...@gmail.com]<mailto:[mailto:gary.slin...@gmail.com]> Sent: Monday, November 07, 2011 2:56 PM To: NT System Admin Issues Subject: Re: Print strangness That is a Word / driver setting. File / Print / Printer Properties / Advanced / Document Options / Layout Options / Page Order = "Front to Back" (or "Back to Front", as appropriate). On Mon, Nov 7, 2011 at 1:52 PM, Glen Johnson <gjohn...@vhcc.edu<mailto:gjohn...@vhcc.edu>> wrote: Just got a call from a user. Prints a two page word document, 2nd page prints on top of first page. Os is Win7 enterprise, Word 2010 to a 2008r2 print server using the HP Universal print drive to a HP 424 and also HP Color 4700. All other users on same print server, printer and such are working normally. Any idea what setting on the workstation might cause that problem? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin -- Gary K. Slinger Voice: 727-475-1947 // gChat gary.slin...@gmail.com<mailto:gary.slin...@gmail.com> // Skype: garyslinger Profile: http://www.linkedin.com/in/garyslinger ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
