Why not just revoke, the rights on the DA group for Helpdesk to modify passwords or change them? I see where the auditors want clear separation from Helpdesk and DA, and other privileged accounts.
/Auditor hat on.. Basically they want to make sure that there is no "privileged" escalation to DA, when a helpdesk analyst resets a DA password and them logs on as DA and does nefarious stuff ( as commented before), /Security engineer hat on but there should be a log of the helpdesk analyst doing the password reset in the AD logs on the AD account and then the logon access of the DA account and where from, which should leave the audit trail to followup and correct the action and deal with the situation in which the helpdesk analyst created. So auditing and accountability is covered, keeping both sides happy, and again how likely of a situation is it in your companies, ( times in past it has happened etc etc, and what administrative action has happened to those individuals that have tried to perpetrate this ?) Also if there is going to be a group that is covering PCI/SOX issues from a Sec engineering, auditing focus I would love to get in on that discussion, since there is going to be some changes on my end soon. Sincerely, EZ Edward E. Ziots, CISSP, Security +, Network + Security Engineer Lifespan Organization email:ezi...@lifespan.org phone:401-639-3505 From: James Rankin [mailto:kz2...@googlemail.com] Sent: Friday, November 18, 2011 12:06 PM To: NT System Admin Issues Subject: Re: Delegation question Thats a bit crazy. What happens when rogue helpdesk guy resets a DA password and uses it for nefarious purposes? Prevention is surely better than cure in this case. However I have worked at a lot of customers with crazy requirements, to be fair. On 18 November 2011 16:50, Christopher Bodnar < christopher_bod...@glic.com> wrote: I've asked that many times. And been told that it is a requirement. Chris Bodnar, MCSE, MCITP Technical Support III Distributed Systems Service Delivery - Intel Services Guardian Life Insurance Company of America Email: christopher_bod...@glic.com Phone: 610-807-6459 Fax: 610-807-6003 From: Brian Desmond <br...@briandesmond.com> To: "NT System Admin Issues" < ntsysadmin@lyris.sunbelt-software.com> Date: 11/18/2011 11:37 AM Subject: RE: Delegation question ________________________________ Why do they need the ability to reset passwords on protected accounts? Thanks, Brian Desmond br...@briandesmond.com w - 312.625.1438 | c - 312.731.3132 From: Christopher Bodnar [mailto:christopher_bod...@glic.com <mailto:christopher_bod...@glic.com> ] Sent: Friday, November 18, 2011 9:15 AM To: NT System Admin Issues Subject: Delegation question Currently our helpdesk staff have the ability to reset passwords for all user accounts, including domain admin accounts. Our internal auditors want us to take away the ability of helpdesk staff to change domain admin passwords, but not to remove their ability to reset passwords for users in "protected groups" that's where I'm running into a wall. theoretically if all the domain admin accounts were in one OU I could do this by revoking access to that OU, but unfortunately that is not the case and I don't think it's possible the way things are setup right now (service accounts in domain admins, etc...). What I'm afraid of is that something will break if I move those accounts, specifically the service accounts. Any thoughts on this? Chris Bodnar, MCSE, MCITP Technical Support III Distributed Systems Service Delivery - Intel Services Guardian Life Insurance Company of America Email: christopher_bod...@glic.com <mailto:christopher_bod...@glic.com> Phone: 610-807-6459 Fax: 610-807-6003 ----------------------------------------- This message, and any attachments to it, may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any use, dissemination, distribution, copying, or communication of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately by return e-mail and delete the message and any attachments. 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