> That would happen if that's what Exchange did. Exchange doesn't do> that. > Exchange looks at the RFC-822 "From:" header, and *only that*,> when sending > auto-responses. Odd.
My understanding is that because of the "Reply To" field being set to the list, when I hit Reply to your email, it is automatically sent to the list. (This behavior is what I have observed with every email client I have used, including Outlook.) You're saying that Exchange, before it even gets to a client (such as Outlook) is doing the auto response and ignoring the "Reply To" Field. How annoying. Another notch (albeit a small one) in the "reasons not to use Exchange" list. > And I would argue that using Reply-To would still be the wrong > thing. Mail programs are supposed to use the SMTP envelope. That's > what signifies where the message came from. An auto-response should > go to the actual sender. Especially an out-of-office, which is > arguably a DSN (Delivery Status Notification). Then there should be some way to determine that the traffic came from a list, and an auto-response is unnecessary. These people (Microsoft, Lyris, other email developers) have had years to look at problems like this, why can't this be done? (Said with that pipe-dream head in the clouds.) --Matt Ross Ephrata School District ----- Original Message ----- From: Ben Scott [mailto:mailvor...@gmail.com] To: NT System Admin Issues [mailto:ntsysadmin@lyris.sunbelt-software.com] Sent: Wed, 28 Dec 2011 15:10:28 -0800 Subject: Re: test > On Wed, Dec 28, 2011 at 5:27 PM, Matthew W. Ross > <mr...@ephrataschools.org> wrote: > >> They never hit Lyris. When a list message hits someone with OoO > >> set, Exchange sends the auto-response directly to the address in the > >> "From:" header, i.e., the person who sent the message. > > > > Maybe I don't know how Lyris does it, but most mail servers send a "reply > to" > > address of the list... So when you hit reply, it goes to the list, not the > individual. > > Doesn't that make the automatic replies hit Lyris? > > That would happen if that's what Exchange did. Exchange doesn't do > that. Exchange looks at the RFC-822 "From:" header, and *only that*, > when sending auto-responses. > > And I would argue that using Reply-To would still be the wrong > thing. Mail programs are supposed to use the SMTP envelope. That's > what signifies where the message came from. An auto-response should > go to the actual sender. Especially an out-of-office, which is > arguably a DSN (Delivery Status Notification). > > By analogy: If the post office can't deliver a letter, they use the > return address on the envelope. They don't open the letter and then > return it to whoever it appears originally wrote the letter. > > If there's an argument for doing it the way Exchange does it, I > haven't seen one. > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
